customer needs. Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager... (CSM), involving the Customer Experience (CX) team to solve technical issues promptly. Experience: 3+ years...
to: Programme Manager Role Purpose We are seeking a highly motivated and collaborative Business Analyst to support the Programme... & document management tools, such as PowerBi, Jira and Excel CBAP, CCBA, CSM , MSP, or equivalent certification...
. This office will drive alignment with Customer Success Manager (CSM) roles by empowering them with training, resources... Finance & Quote-to-Cash Consumption Office to serve as a central accelerator for customer success the organization...
. This office will drive alignment with Customer Success Manager (CSM) roles by empowering them with training, resources... Finance & Quote-to-Cash Consumption Office to serve as a central accelerator for customer success the organization...
Team You’ll join a collaborative, international environment—working closely with Sales, Marketing, Customer Success... providers) to drive lead generation and referrals. - Proactively follow up with clients not yet supported by a CSM (minimum...