in existing products as needed Support customer onboarding, ensuring a smooth transition and user adoption Qualifications Bachelor... is a plus Must be knowledgeable in HRIS, payroll, or ERP software Experience in working in a customer-facing role Experience in providing functional...
SaaS, Software, or Hardware solutions? Join our team as a Customer Success Specialist today and thrive in a multicultural... in this role: Fluent Chinese (Mandarin) and English (C1/Advanced level, both) At least 1-2 years of experience in customer...
Job Description: Helpshift, a Keywords Studio, bridges the disconnect between conventional customer service channels... primary mode of communication. Through Helpshift's AI-powered customer service platform, companies can resolve issues...
Success Manager will be the first point of contact for families, patients, and external inquiries. This role is critical... here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members...
The Client Success Manager is responsible for growing our clients’ businesses as if they are your own. An expert.... Experience: 3-5 years of experience as a client success manager, account manager, or in client success, account management...
career opportunity that will light a fire within you. The Partner Success Manager (PSM) at NICE is a strategic role focused.... Have a clear understanding of the assigned partners' business/support model and ensure alignment is done to ensure success is seen...
2+ years of experience in customer success, B2B, sales, account management, consulting, leadership roles or similar... Manager, you bring our Thumbtack mission to life! This leadership role is a part of our outbound sales and success efforts...
and develop into a team leader. Job Description We are hiring a Client Success Manager to serve as the main point of contact... moments. Requirements 2+ years of client-facing experience (Client Success, Account Management, etc.). Excellent English...
Principal Duties And Responsibilities As a Client Success Manager, you will be the client's main POC leading the end... Collaborate with internal teams to enhance the customer experience and drive the overall success of our clients' ecommerce...
& Qualifications Experience: 2+ years in client onboarding, customer success, or project management within a SaaS company. Industry...About The Job Client Success Managers Client Success Manager This role requires someone with experience in SaaS...
and develop into a team leader. Job Description We are hiring a Client Success Manager to serve as the main point of contact... with small tasks or QA during urgent moments. Requirements 2+ years of client-facing experience (Client Success, Account...
into: Manager, Customer Success Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products... customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible...
Job Description: Job Position: Senior Account Manager, Senior Client Success Manager Work Arrangement: Remote..., taking aggressive bets, and delivering years of individual growth within quarters. We're hiring a Client Success Manager...
Job Position: Senior Account Manager, Senior Client Success Manager Work Arrangement: Remote (LATAM and PH based..., taking aggressive bets, and delivering years of individual growth within quarters. We’re hiring a Client Success Manager...
Principal Duties and Responsibilities As a Client Success Manager, you will be the client's main POC leading the end... and client satisfaction. Collaborate with internal teams to enhance the customer experience and drive the overall success...
Principal Duties and Responsibilities As a Client Success Manager, you will be the client's main POC leading the end... and client satisfaction. Collaborate with internal teams to enhance the customer experience and drive the overall success...
, and inquiry within 4 hours (target: 2 hours) Conduct 10-15 proactive customer check-ins weekly beyond reactive support Identify... and execute 5+ "surprise and delight" moments weekly for strategic accounts Document customer wins, testimonials, and success...
at home. Our commitment to innovation and customer satisfaction drives our ongoing success. Main purpose of the job The Client... own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs...
candidate is client-focused, has a knack for problem-solving, and is passionate about driving customer success in a technology... in a client success, account management, or customer support role, ideally within the SaaS industry. Proven experience...
We are seeking a Customer Support Manager who will lead and scale the company's client support operations. This is a hands... environments. Familiarity with support QA programs or customer success frameworks. Experience designing or maintaining knowledge...