. What We’re Looking For We’re seeking an Onboarding Specialist to join our Customer Experience team and help new partners.... What You’ll Bring 2–3 years of experience in a customer-facing role such as onboarding, customer success, account management...
looking for an experienced, relationship-driven Customer Success Lead (SMB) to own the end-to-end experience for our Small & Medium Business (SMB... email and Intercom — while building the SMB customer success “program” (playbooks, workflows, and standards) so the experience...
Investments, success starts with our customers. We’re looking for a Lead, Customer Success to own the customer journey-someone who... Customer Success experience. What you’ll do for our clients: Be the first and most trusted point of contact for our clients...
and lead the growing Customer Success team (and potentially others, depending on seniority). The Customer Success team focuses... national healthcare companies as customers. With this growth, they are looking for a Customer Success Lead to work closely...
within a commuting-distance of our Toronto office, you will report to the Senior Manager, Customer Success. WHAT YOU'LL DO: Lead day...We're looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical...
before escalation to lead/manager Troubleshoot customer situations/escalations to positive outcomes Support CSM team... customer's retention and expansion success while preventing churn Maintain accurate and current records of customer...
The VP, Customer Success leads the direction and vision for the Global Customer Success organization, ensuring the team..., this role is responsible for developing and executing strategies that empower Customer Success Managers (CSMs) to act as product...
not after just another Customer Success role — you want one where you can go deep with technical products, lead meaningful...💡Why this role matters This isn’t your typical Customer Success role — it’s a hands-on, full-stack position...
. The Challenge Ahead As a Customer Success Manager, you’ll take ownership of onboarding, maximizing adoption.... Proven experience – you’ve worked in Customer Success/Support or Onboarding, in a SaaS company. Familiarity with customer...
, Pro, Basic and additional products. The Onboarding team is responsible for the end-to-end implementation of the onboarding... community Works closely with OpenTable's Sales, Customer Success, Customer Support and Billing teams to eliminate customer...
and Account Management team based in the US. This is an exciting opportunity to lead a team, drive results, enhance compliance... Client Management Team that supports Global Corporate & Investment Banking. The primary purpose of this role...
Job Description: SUMMARY The MAC Team Lead is responsible for people supervision, planning and delivering facility... recommends compensation adjustments. Participates in new team member onboarding to ensure a positive and consistent experience...
WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the... apparel environment, luxury retail experience is a plus; Proven ability to successfully lead a sales team; viewed...
their roots’. WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the... apparel environment, luxury retail experience is a plus; Proven ability to successfully lead a sales team; viewed...
WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the... apparel environment, luxury retail experience is a plus; Proven ability to successfully lead a sales team; viewed...
and will help build a best in class Customer Support team. Reporting to the Lead Customer Success Manager and working within the... Emerging & Scaled Revenue Programs team. What You'll Do Serve as a point of contact for the vendor Customer Support team...
voice of the customer. A dual-accountability role, this position would lead the Flex Customer Experience team.... What will you do? Lead the Flex Customer Experience team Manage a team of Flex specialists responsible for FPOC customer contact (chat...
$80,000 - $100,000 WHAT YOU WILL BE DOING The Director Customer Service is responsible for leading and scaling the Customer experience team, ensuring...-driven success strategies Collaborate with internal teams (Sales, Product, Professional Services/onboarding) to enhance KORT...
Marketing team, this role sets the vision for customer marketing, translates it into scalable programs, and partners closely... with Customer Success, Sales, and Product to deliver measurable impact on net retention and customer health. This leader will use...
to join a team where your communication skills and customer service expertise make a real impact? This is a unique opportunity...#wfh #workfromhome #hiringnow #remote Are you passionate about delivering exceptional customer service...