, expansions, and renewals based on client needs and performance data Support troubleshooting, escalation, and post-launch...Position Summary We are seeking a Bot Build and Support Specialist to join our team and support the development...
knowledgeable recommendations for solutions to handle customer feature requests. * Providing our developers and Second Level Support..., Technical Support, Customer Support, Communication, PHP, CSS, MySQL, HTML Job benefits Why Join us * Growth-oriented culture...
, troubleshoot, and support the Five9 call center software solutions in a wide array of configurations and customer environments... organizations with Five9. Work within a 24x7x365 support environment. Job requirements are subject to change based on management...
responsible for resolving moderate to complex customer issues within a skill-based routing model. This role manages support cases... of experience in technical support, SaaS support, or cloud-based customer engineering Proficiency in analyzing network, browser...
The DCX Client Services - Home-Based Administrative Support role supports a growing U.S.-based client by delivering... Location: Home-Based (Philippines) Client Location: United States Work Schedule: Monday-Friday | 8:00 AM - 5:00 PM CST...
operations based on the Statement of Work. Manages the staff operations and administration for the GBS program, including... of each day and again throughout their shift. Ensures work-from-office and work-from-home hybrid (if offered) policies are adhered...
technical support, customer service, or related experience Knowledge of networking concepts (IP, Wi-Fi, routers, home network..., and contributing knowledge base improvements based on customer interactions Collaborate with team and cross-functional members to share...
that GBS provides a high level of service to the Affiliate operations based on the Statement of Work. Manages the staff...-from-home hybrid (if offered) policies are adhered to: Both the office and home working conditions are maintained, including...
operations based on the Statement of Work. Manages the staff operations and administration for the GBS program, including... of each day and again throughout their shift. Ensures work-from-office and work-from-home hybrid (if offered) policies are adhered...
. Customer & Account Engagement Act as a technical liaison for key customer accounts needing elevated, specialized support...Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing...
that GBS provides a high level of service to the Affiliate operations based on the Statement of Work. Manages the staff...-from-home hybrid (if offered) policies are adhered to: Both the office and home working conditions are maintained, including...
related to the BlueMatrix's software solutions. Prioritize a support activity based on customer impact and manage time...The Client Support Analyst acts as the initial point of contact for clients seeking assistanceand oversees the initial...
, Tier 2, Product, Integrations, and Support Leadership teams Champion customer centricity at all times, understanding when... operates with 24/7 global support coverage. Qualifications Essential: 2 years of Customer Support Experience Bachelor...
operations based on the Statement of Work. Manages the staff operations and administration for the GBS program, including... of each day and again throughout their shift. Ensures work-from-office and work-from-home hybrid (if offered) policies...
operations based on the Statement of Work. Manages the staff operations and administration for the GBS program, including... of each day and again throughout their shift. Ensures work-from-office and work-from-home hybrid (if offered) policies...
. What You'll Need: Bachelor's Degree in IT or equivalent experience. 2-3 years technical, financial and/or related customer Support... Application Support Analyst is the primary service contact assisting customers to effectively utilize Elite 3E software to meet...
to the BlueMatrix's software solutions Prioritize a support activity based on customer impact and manage time effectively...The Client Support Analyst acts as the initial point of contact for clients seeking assistance and oversees the initial...
Provide guidance on CRO best practices based on the customer's needs with support from CRO experts Requirements: Excellent... time to understand who the customer is, their business size, and their goals to offer relevant and strategic support...
a resolution based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical... support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk by diagnosing...
by Global Fintech Awards About This Role We are seeking a skilled and customer-oriented Application Support Engineer (L2... and improvements based on customer feedback Create and maintain technical documentation, including troubleshooting guides and knowledge...