for Low Touch migration for Refinitiv Workspace to ensure a swift and smooth transition. The Customer Support Executive...Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product...
Primary Details Time Type: Full time Worker Type: Employee Provide customer service via phone calls & answer... customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas...
years customer service experience Excellent verbal and written communication skills (phone and email) Proficiency in problem...-solving Possesses excellent people skills Basic Knowledge with Microsoft Office Suite Experience in working in a customer...
with a QBE customer to get their version of events and determine the liable party. •Recognition of significant credit risks... required approvals on recommendations •Deliver customer focused solutions in order to obtain the best outcome for the client...
Primary Details Time Type: Full time Worker Type: Employee Provide customer service via phone calls & answer... customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas...
or missed leads. Your goal is to provide an excellent customer experience, gather the right information, and book appointments... degree preferred. Experience: At least 3 years of experience in a customer-facing phone role (CSR, dispatcher...
Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative... or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just...
, delivery follow-ups, etc. Accurately log all incoming calls in the CRM (customer relationship management) system for proper... with several branches and departments to resolve customer concerns and/or requests. Ensure pending concerns are attended to in a timely...
Description Respond to customer inquiries and provide assistance via chat in a timely manner. Maintain a positive... and professional demeanor while addressing customer issues. Utilize technical skills to troubleshoot product or service-related queries...
years customer service experience Excellent verbal and written communication skills (phone and email) Proficiency in problem...-solving Possesses excellent people skills Basic Knowledge with Microsoft Office Suite Experience in working in a customer...
Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative... or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just...
, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy... and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues...
to employee and customer success. Shift: Tuesday to Saturday Working Hours Range: Between 1:00 am and 2:00 pm (Rotating shifts...' metrics (i.e., Customer Survey Scores, Quality, Customer Impact Time, and Adherence to Schedule, etc.). Submits ideas...
Transec is a trusted BPO company that supports small to medium enterprises through dependable customer service and back..., email and chat regarding product inquiries, pricing orders and delivery updates Document all customer interactions in the CRM Resolve...
We are looking for a passionate Customer Service Representative who loves helping people and finding solutions... is perfect for you! What You'll Do Deliver outstanding service to customers via phone, email, or chat. Understand customer needs...
The Customer Service Representative is responsible for acting as a liaison between customers and the Company. Provide... and complete information by using the right methods/tools. Meet or exceed client metric obligations. Handle customer complaints...
Provide support to external Client customers by answering queries and resolving issues related to pricing, billing...
a workplace accommodation or adjustment during the application and hiring process, including support for the interview...
), designed to transform you into an extraordinary Virtual Task Specialist. The best part Our support doesn't end there - we'll...
for sports and digital tools. In this role, you will support users, verify data, resolve issues, and help ensure the accuracy... and quality of information within the Torneo platform. Your tasks and responsibilities Provide support and training to new users...