-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning..., designing and implementing the desired innovations. Together with the customer, we deliver top performance...
processes, ensuring engineering rigor across design, development, testing, release, and support. Drive defect management... large language models, agent frameworks, and predictive models into financial workflows. Ensure responsible AI principles...
, and deliver exceptional customer experiences in industries such as banking, insurance, and logistics. Our mission is to become the... such as SIX Group (Swiss Stock Exchange), SWICA, Generali and others to improve customer interactions and automate business...
, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work... - Experience in customer-facing roles, with the ability to understand and translate business requirements effectively. - Proven...
with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey...; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue...
engagement is the one that happens next. And that's where you come in! We're looking for customer support representatives who...Job Category: Agent About Us: In a world where customers consistently interact with your brand across multiple...
agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. As a Sales... of all deliverables, verifying alignment with customer requirements, strategic messaging, and brand standards; meticulously proofread...
across environments. Support client IT and operations teams with Tier-2/3 escalations related to deployment or agent performance..., and production rollout of Agentic AI products, including flagship offerings like the Genpact AP Suite and upcoming multi-agent...
Agentic AI platforms powering products like the AP Suite, Insurance Agentic AI, and expanding multi-agent solutions... availability. Evaluate and select technologies, frameworks, and toolchains that support high-performance and compliant Agentic...
including WFM, KM, Quality, Reporting analytics, Agent Assist AI enablement. Experience gathering IVR/A requirements... understanding of CTI integrations; ability to document integration use cases, requirements Support test planning, test case design...
. Act as a change agent to build a culture of continuous improvement and cross-functional collaboration across sourcing... for sourcing and supplier collaboration. Support audits and internal reviews by ensuring all sourcing process changes are well...
, cobranding, Lead-to-order..etc Customize PRM portal as per customer requirement Troubleshoot the reported issues and provide.../Support experience of CX Sales Cloud, DCS and PRM Proficient in utilizing REST and SOAP APIs Strong analytical and problem...
engagement is the one that happens next. And that's where you come in! We're looking for customer support representatives who...Job Category: Agent About Us: In a world where customers consistently interact with your brand across multiple...
, SLIs/SLOs) and partner with SRE, Support, and Customer Success to reduce incidents and improve product quality.... To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high...
to the Head of Global Payroll and T&A. As a member of the team, this individual will support strategies and initiatives... to enable achievement of strategic goals. Job Responsibilities: Act as single point of contact and change agent when it...
better for everyone. Job Description The Team The Customer Excellence Group (CEG) is ServiceNow's internal professional services organisation. The CEG team..., and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them...
to support a self-organized team to complete Scrum projects. You will identify and remove impediments to progress.... You will facilitate sprint planning events, daily scrums, sprint reviews, and retrospectives. You will support, coach and mentor team...
better for everyone. Job Description The Team The Customer Excellence Group (CEG) is ServiceNow’s internal professional services organisation. The CEG team..., and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them...
for partner and customer impact, developer experience, adoption strategy to support the 0 to 1 phase of growth for the M365... AI frontiers, including autonomous agents, agentic AI systems, deep research and reasoning, multi-agent frameworks, complex data...
Implementation/Support experience of Incentive Compensation Proficient in utilizing REST and SOAP APIs Strong analytical... (RFCs), and My Oracle Support. Self-Assessment Questions * Do I have hands-on experience implementing and supporting...