” method). Support agent development by identifying skill gaps and recommending improvement actions. Ensure high standards... as required) Contract Type: Fixed-Term (4 months) About Us Quantanite is a global customer experience and digital solutions partner...
insight-driven feedback to support agent performance and client expectations. Key Responsibilities Quality Monitoring... using a positive, development-focused approach (GROW model and “not tell” method). Support agent development by identifying...
. We are looking for a dynamic customer focused individual who will provide support to rental agents by ensuring that the branch rental... queries and where necessary referring these to the rental agent/s and / or management Monitoring and controlling the monthly...
is looking for a German Groups & Group Series Specialist to design; quote and book journeys to Southern Africa and to exceed customer... Manage client complaints and emergencies Maintain contact with agents Obtain feedback from agent following client departure...
, ongoing proposals, operations management, and related tasks Assisting with and developing agent and hosted educational... Required In-depth knowledge of the tourism industry, including travel channels, destination management, current trends, and customer...
from meeting minutes. Provide an administrative support function to the Unit. Assist with any other operational support.... Participate and deliver on actions from sub-committees and/or project committees Develop, implement, monitor, support and execute...
an administrative support function to the Unit. Assist with any other operational support required by the Unit. Provide input to the... from sub-committees and/or project committees Develop, implement, monitor, support and execute project administrative...
A well established organisation in Centurion has a vacancy for an IT Technical Agent/Consultant who has been... responsible for providing Clients with Level / Tier 2 Support. Responsible for calling on Clients in the Gauteng area providing...
an administrative support function to the Unit. Assist with any other operational support required by the Unit. Provide input to the... from sub-committees and/or project committees Develop, implement, monitor, support and execute project administrative...
in to handle escalated customer cases and support consultants on complex objections. Promote empathetic but assertive... with retaining customers/collecting missed insurance premiums. This role combines customer retention strategies with collections...
an administrative support function to the Unit. Assist with any other operational support required by the Unit. Provide input to the... from sub-committees and/or project committees Develop, implement, monitor, support and execute project administrative...
provide comprehensive operational and administrative support throughout the booking lifecycle, working closely with Travel... are strong, and guest experiences are flawless. Key Responsibilities Sales & Booking Lifecycle Support: Collaborate with Travel...
proposals, operations management, and related tasks Assisting with and developing agent and hosted educational bookings... Required In-depth knowledge of the tourism industry, including travel channels, destination management, current trends, and customer...
is to support and assist the department to retain insurance Products as well as to proactively service clients. Minimum Experience...: 2 years of customer service experience. Minimum Qualification: Grade 12 Requirements: A code 08 unendorsed...
is to support and assist the department to retain insurance Products as well as to proactively service clients. Minimum Experience...: 2 years of customer service experience. Minimum Qualification: Grade 12 Requirements: A code 08 unendorsed...
leadership and act as an agent for change. Promote the architecture at all relevant levels to obtain buy..., collaboration and innovation. Creates solutions to meet customer demands to deliver internal and external customer service...
calls, respond to written inquiries, and handle “escalated” issues in support of work performed by agent. Work... problem logs for identifying and reporting issues to management and product development Provide training and support...
bookings. Assist with the development and coordination of agent and hosted educational bookings in collaboration with the Sales... team. Support the implementation and testing of systems and operational procedures. Follow up on provisional bookings...
customer portals, document controls, and director administrative tasks. Support project tracking, internal communication... Controller / Personal Assistant to support end-to-end export and import administration, shipment coordination, financial...
customer portals, document controls, and director administrative tasks. Support project tracking, internal communication... portals and online customer platforms. Manage client portals and customer data, ensuring updates are processed accurately...