with product group, provide feedback and product insights Support Customer Success Club and MW events by delivering sessions... with Customer success teams Relevant experience in systems development, network operations, software support, IT consulting Proven...
growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement... of customer experience together. Job Summary We are currently looking to hire 2 Principal PS Workforce Engagement (WEM...
or app. Mission and responsibilities: The mission of the role will be to ensure quality standards and a positive customer... experience, and that agent performance meets those standards, promoting FCR, PRR, CSAT, accuracy, ownership, and continuous...
into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric... Strategy and Vision Define and own the product vision for AI systems that support enterprise knowledge, automated reasoning...
and maintain insurance product management solutions, as service propositions to enable any agent (linked or direct), machine... according to Business requirements and meet SLAs agreed with business Manage first level of support to users: 1st line...
Job Opportunities: Customer Service, Back Office or Content Moderation in Dutch Dutch-speaking candidates wanted... candidates for full-time positions in customer service, back office, or content moderation. Roles are available either fully...
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue..., faster resolutions, and scale. We're redefining what a customer communications platform can be-by combining voice, SMS...
and deliver one-to-many customer support motions (e.g., webinars, office hours) to scale knowledge and best practices. Partner... drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way...