, and customer acquisition strategies. Key Responsibilities: 1. Performance Marketing & Lead Generation Run paid ad campaigns... estate agent/broker keywords. Develop educational resources that demonstrate the value of advertising on the platform...
million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims.... Responsible for stakeholder engagement, validation and acceptance by Agent Recruiters and Agency Leaders and continuous...
with customer/client SLAs. Knowledge of: Softcopy – Control-D Web access, Control-D agent for Windows, and DocView Product Support...Title: Multi-Production Product Control Ops (fully work-from-home role) Core Function To Support 7x24x365 Production...
are met. Process Improvement Analyze and refine customer support workflows to enhance efficiency, accuracy, and consistency... queues and agent performance to address immediate gaps and proactively support agents to meet service goals. Develop...
policies related to the Client’s products. Contribute to the ongoing development of customer support and success processes... of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth...
policies related to the Client’s products. Contribute to the ongoing development of customer support and success processes... of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills... under supervision of Operations Manager Resolves escalated customer issues Holds team meetings on a regular basis with direct reports...
clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world... employee, your role is vital in achieving and exceeding individual and team targets that support company objectives...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills... under supervision of Operations Manager Resolves escalated customer issues Holds team meetings on a regular basis with direct reports...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills... under supervision of Operations Manager Resolves escalated customer issues Holds team meetings on a regular basis with direct reports...
to support operations. * Collaborate with the CE (Customer Experience), Quality Analyst and Pre-Process Training team in making... MS Excel, PowerPoint, Word Doc, Outlook Responsible for support for current new-hire training and then full facilitation...
services. Provide timely and accurate responses to customer inquiries and support requests. Troubleshoot network... to stakeholders. Build and maintain positive relationships with employees we support.. Provide exceptional customer service...
. New product launch planning with sales teams Support customer service to complete the order processing in time Working... Philippines. The scope of responsibility includes order fulfillment and customer service, working capital management and logistic...
, change agent, and business partner to managers, supervisors, and employees in Customer Development and Marketing, by leading... best working environment to support business priorities. Core Responsibilities: Provide strategic HR partnership to assigned...
and management in the commercial functions. This position acts as an employee champion, change agent, and business partner... to managers, supervisors, and employees in Customer Development and Marketing, by leading a variety of HR professional work...
Event Coordinator - Freelance, Remote Department: Support & Leadership Employment Type: Full Time Location... & Post-Event Execution Provide hands-on support before, during and after events; troubleshoot issues and act as the main...
work they do, the career they build, the life they live and the difference they make. So that together we can support..., operational efficiency, customer experience uplift, or regulatory alignment—ensuring they are strategically aligned...
to support Operations. * Collaborate with the CE (Customer Experience), Quality Analyst and Pre Process Training team in making... Office MS Excel, Power Point, Word Doc, Outlook Responsible for Support for current New-Hire Training then Full Facilitation...
of all compliance activities To support the Finance and Administration Manager in driving best practices in financial management... on a fixed regular basis Prepare Accounts Schedule and liaise with Auditors and Tax agent. Assist in the preparation...
of customer support and success processes. Demonstrate mastery of the company and Client's offerings (i.e. its product... of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well...