About the job: Thai Bilingual - Customer Support Representative (Taguig) | Onsite Work Setup: Onsite (Taguig) Shift...
availability, pricing, and policies. Ensure high-quality customer service in all written interactions. Record and update customer... High school graduate (K-12 or Old Curriculum). Minimum of 6 months BPO or relevant customer service experience Excellent...
opportunity. Apply now! Responsibilities Respond to customer inquiries via chat, email, and support tickets in a timely...Now hiring for Chat Support - Non Voice Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring...
as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support...
professional customer support Update customer files with appropriate information and ensure information being placed in customer.... We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re...
with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce...Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation...
, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product... innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality...
of AI solutions that impact customer and agent experiences. You will translate data-driven insights into actionable recommendations... to our mission of redefining customer and candidate support through innovative and efficient solutions. What’s in it for you? Work...
of AI solutions that impact customer and agent experiences. You will translate data-driven insights into actionable recommendations... to our mission of redefining customer and candidate support through innovative and efficient solutions. What’s in it for you? Work...
Beyond AI agent deployments, this role will also support the Business Intelligence Department Head on wider initiatives... POC for customers to ensure ongoing support and customer success Collaborate with engineers, project managers...
Beyond AI agent deployments, this role will also support the Business Intelligence Department Head on wider initiatives... POC for customers to ensure ongoing support and customer success Collaborate with engineers, project managers...
customer service needs, follow up port calls and provide support to the customer. Interrelations This position reports... to Hub Agent Team Lead. Close cooperation with Sales and Operations is required. Formal authorities The position has the...
clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world... employee, your role is vital in achieving and exceeding individual and team targets that support company objectives...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills... under supervision of Operations Manager Resolves escalated customer issues Holds team meetings on a regular basis with direct reports...
exceptional customer and partner experiences. We are a team that: Celebrate collaboration and support and mutual respect... improvements across the driver journey. Change Management: Act as a change agent to drive adoption of new processes and tools...
, quality, and customer satisfaction, and provide leadership, guidance and feedback to help employees achieve knowledge/skills... clients Attrition & Absenteeism to be below the standard BPM Industry benchmark; 6% on a Monthly basis * End customer...
to support operations. * Collaborate with the CE (Customer Experience), Quality Analyst and Pre-Process Training team in making... MS Excel, PowerPoint, Word Doc, Outlook Responsible for support for current new-hire training and then full facilitation...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills... under supervision of Operations Manager Resolves escalated customer issues Holds team meetings on a regular basis with direct reports...
to support operations. * Collaborate with the CE (Customer Experience), Quality Analyst and Pre-Process Training team in making... MS Excel, PowerPoint, Word Doc, Outlook Responsible for support for current new-hire training and then full facilitation...