a Deskside Support Engineer to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY...). Responsibilities Provide support on IT request and break-fix to NTT’s customer employees in person and through phone calls, chats...
: Position Title: Technical Support Engineer Base location: Malaysia or Australia We’re a leader in data... is looking for a Technical Support Engineer to provide technical support for enterprise-class SAS business software applications and/or solutions...
Position Title: Technical Support Engineer Base location: Malaysia or Australia We’re a leader in data... is looking for a Technical Support Engineer to provide technical support for enterprise-class SAS business software applications and/or solutions...
Engineer (Production Support) will be responsible for managing and resolving order fulfilment issues on daily basis, ensuring... Stakeholder Communication Liaise with business stakeholders and customer support teams to provide updates on order status...
Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user... operating platform on a regional level to support the Bank to become a premier regional Bank. The Group T&O Management team...
Be a part of something BIG! The Senior Software Engineer/ Software Engineer (Production Support - Java... with business stakeholders and customer support teams to provide updates on order status and escalate complex issues to higher...
resolution, judgement and decision-making skills in order to assist customer with their technical issue. Experience of support...Response and Resolution: You own, investigate and solve customer technical issues. You collaborate...
our customer at the centre of attention is the heart of customer experience. Experience: In a technical customer support..., precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were...
Management Respond to customer-reported incidents based on severity levels (P1-P4) Provide real-time support during production... capabilities Typical Day-to-Day Activities Handle customer support cases through a ticketing system Participate in live calls...
years of experience in IT helpdesk or technical support is an advantage (Fresh graduates are encourage to apply) Basic...-oriented, organized, and able to multitask independently. Strong communication and customer-service mindset. Able to work...
. Day-to-day, you will: Provide high-level customer service and product support via chat, telephone, or email. Help... quality of the support meets The Access Customer Service standards by delivering against and exceeding your objectives...
Response and Resolution: You own, investigate and solve customer technical issues. You collaborate... to enable you to resolve customer issues, through training and readiness. Bachelor's Degree in Computer Science, Information...
Experience with one or more Big Data or Analytics Products and Services Experience with one or more customer support, product...Response and Resolution: You own, investigate and solve customer technical issues. You collaborate...
Management Respond to customer-reported incidents based on severity levels (P1-P4) Provide real-time support during production... capabilities Typical Day-to-Day Activities Handle customer support cases through a ticketing system Participate in live calls...
teams to provide ongoing technical support and migration services. 3. Promptly respond to customer inquiries and relay... Storage/File Storage), Databases (MySQL/PostgreSQL) and Landing Zone architecture. 2. Collaborate with customer migration...
support meets The Access Customer Service standards by delivering against and exceeding your objectives. Your skills... to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support...
technical support and maintenance for (Desktops, Laptop, Windows, macOS, Printers, Conference systems, Firewall, Internet, AP... policies and procedures. Assist in developing holistic security measures to protect in-house and customer Cloud hosting...
Response and Resolution: You own, investigate and solve customer technical issues. You collaborate... to enable you to resolve customer issues, through training and readiness. Bachelor's Degree in Computer Science, Information...
and Operations (GTO) provides software and system development, information technology support services and banking operations... for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries...
Job Responsibilities: 1. Customer Issue Handling: Receive and address customer inquiries via phone, WhatsApp..., email, and other communication channels to resolve their concerns 2. Troubleshooting Coordination: Escalate challenging customer issues to technical...