orchestrator, the Customer UX Manager partners closely with Product, Operations, Client Success, End-User Support, Engineering..., from receipt of payment through activation, usage, support, and retention Define and refine customer personas and customer...
to champion customer needs while balancing realistic delivery capabilities. Responsibilities Lead and mentor a team... relationship Acquiring the necessary IT resources to support a project or incident Coordinating customer calls to keep key items...
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments..., come make a difference at Fiserv. Job Title Supervisor Customer Service I - Money Network Call Center About your role...
looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Customer Success and Delivery... Manager Role Description: As a Customer Success and Delivery Manager, you will be responsible for leading the...
Document customer interactions clearly and consistently in our support platform (Zendesk) Collaborate cross-functionally... interaction What we're looking for 3-5 years of experience in customer support, customer success, or CX - ideally...
and costs using appropriate verification techniques. Ensure process documentation is up to date. Support/ lead delivery of key... & translations, systems implementation etc.). We’re specifically looking for a customer success manager who will roll up...
troubleshooting, customer-facing support, and internal systems improvement. As a Senior member of CX, you'll handle the... integrations or working in B2B SaaS customer support/solutions roles Proven success resolving complex sync/config issues...
troubleshooting, customer-facing support, and internal systems improvement. As a Senior member of CX, you'll handle the... integrations or working in B2B SaaS customer support/solutions roles Proven success resolving complex sync/config issues...
that will lead to enhanced customer understanding, experimentation, and AI-powered experiences. This is a management role... and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical...
or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies.... As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned...
or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies.... As part of the Customer Activation team, you'll guide customers through implementation, configure workflows aligned...
in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software... your own future with Allvue Systems! Job Summary As a Customer Solutions Manager, you will manage and enhance the...
Job Description: As a Customer Success Manager at PERSUIT, you'll partner closely with law firms to improve... from our ever-evolving platform. Your job is to make renewal a no-brainer. This is a hands-on, high-responsibility role where you'll lead...
its U.S. capabilities, we are seeking a strategic Customer Success Manager (CSM) to lead the post-sales journey... renewals and expansions, and acting as the voice of the customer to inform product development. The CSM will lead issuer...
executives and to create a program to support employee amplification. Create and manage customer marketing recognition programs... content, communications, and/or customer marketing within a B2B SaaS or fintech environment. Proven success building...
to accelerate customer adoption. Guide production deployments: support customers through go-live, scaling, observability...). Type of employment Full-time About The Role As a Customer Success Engineer / Solutions Architect at Crossmint, you will work...
across CXO. This is done to support the evolution and transformation of our Customer Experience organization. Specific... to support planning and/or delivery of projects targeted to achieve the strategic vision or roadmap. Monitored Customer Service...
in this role or another. ✨ Let's give businesses more time for what matters. Make your impact within a rapidly growing Fintech... Company The S&E Customer Success department is a high-velocity revenue engine at BILL. As a Senior Scaled CSM...
. For everyone, everywhere. More about and . Job Description About the role: As a Customer Success Manager, you will own the operational strategy and execution for a portfolio of high...-value banking and fintech partners, ensuring their ongoing success and driving continuous improvement in how we deliver...
from Cambridge’s innovation hub with Link Ventures as our lead investor. Today, we’ve connected over $50 billion in potential client... assets with 13,000 trusted advisors. Job Description: We are seeking a highly motivated and customer-obsessed professional...