to support our transformation into a multi-national, multi-product customer-focused organization. The ideal candidate... and value proposition across various customer segments and lines of business. · Lead competitive intelligence, market...
Customer Lifecycle Marketing Manager, NA Mobility About the Team/Role This role is responsible for developing...: fostering deeper engagement, increasing account adoption, driving product usage, and enhancing customer retention to maximize...
) to guide experience design, policy, tooling, and service strategies. - Lead the development of customer experience strategies... marketplace where every customer enjoys a seamless purchase experience. Within GNE, the Experience Team focuses on delivering...
customer outcomes. Strong executive presence with the ability to lead confident, structured customer conversations and handle... or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies...
Engagement & Communications Manager to lead the design, execution, and optimization of customer-facing collections campaigns... and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality...
orchestrator, the Customer UX Manager partners closely with Product, Operations, Client Success, End-User Support, Engineering..., from receipt of payment through activation, usage, support, and retention Define and refine customer personas and customer...
and maintain scalable measurement frameworks for key CS outcomes such as engagement, retention, TNPS, customer health, and support... Experience in fintech, SaaS, marketing technology, or SMB-focused products. Familiarity with Customer Success metrics...
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments..., come make a difference at Fiserv. Job Title Supervisor Customer Service I - Money Network Call Center About your role...
looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Customer Success and Delivery... Manager Role Description: As a Customer Success and Delivery Manager, you will be responsible for leading the...
to champion customer needs while balancing realistic delivery capabilities. Responsibilities Lead and mentor a team... relationship Acquiring the necessary IT resources to support a project or incident Coordinating customer calls to keep key items...
Document customer interactions clearly and consistently in our support platform (Zendesk) Collaborate cross-functionally... interaction What we're looking for 3-5 years of experience in customer support, customer success, or CX - ideally...
troubleshooting, customer-facing support, and internal systems improvement. As a Senior member of CX, you'll handle the... integrations or working in B2B SaaS customer support/solutions roles Proven success resolving complex sync/config issues...
and costs using appropriate verification techniques. Ensure process documentation is up to date. Support/ lead delivery of key... & translations, systems implementation etc.). We’re specifically looking for a customer success manager who will roll up...
troubleshooting, customer-facing support, and internal systems improvement. As a Senior member of CX, you'll handle the... integrations or working in B2B SaaS customer support/solutions roles Proven success resolving complex sync/config issues...
that will lead to enhanced customer understanding, experimentation, and AI-powered experiences. This is a management role... and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical...
or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies.... As part of the Customer Activation team, you'll guide customers through implementation, configure workflows aligned...
or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies.... As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned...
in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software... your own future with Allvue Systems! Job Summary As a Customer Solutions Manager, you will manage and enhance the...
Job Description: As a Customer Success Manager at PERSUIT, you'll partner closely with law firms to improve... from our ever-evolving platform. Your job is to make renewal a no-brainer. This is a hands-on, high-responsibility role where you'll lead...
its U.S. capabilities, we are seeking a strategic Customer Success Manager (CSM) to lead the post-sales journey... renewals and expansions, and acting as the voice of the customer to inform product development. The CSM will lead issuer...