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Keywords: Customer Support Manager (SaaS/Software), Location: London

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Customer Success Manager

-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry...Job Title: Customer Success Manager Department: Customer Experience Basis: Full-time, permanent Location: Canary...

Company: Onetrace
Location: London
Posted Date: 23 Jan 2026

Customer Success Manager

-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry...Job Title: Customer Success Manager Department: Customer Experience Basis: Full-time, permanent Location: Canary...

Company: Onetrace
Location: London
Posted Date: 23 Jan 2026

Manager, Customer Solution Engineering

Manager, Customer Solution Engineering (Northern Europe) Location: London Office ( Hybrid - 3 days per week office... functional collaboration Work cross-functionally with Sales, Global Services, Product & Technology, & Customer Support...

Company: Zuora
Location: London
Posted Date: 21 Jan 2026

Customer Operations Manager – Customer Experience & AI Enablement

Introduction: We are seeking an experienced Customer Operations Manager to support and help deliver the... Support, or Service Management within a SaaS or enterprise software environment. Proven people management experience...

Company: SymphonyAI
Location: London
Posted Date: 21 Jan 2026
Salary: £70000 per year

Customer Operations Manager – Customer Experience & AI Enablement

Job Description: Introduction We are seeking an experienced Customer Operations Manager to support and help deliver... Support, or Service Management within a SaaS or enterprise software environment. Proven people management experience...

Company: SymphonyAI
Location: London
Posted Date: 21 Jan 2026

Customer Success Manager

from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform... in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. Strong understanding of the...

Company: Atominvest
Location: London
Posted Date: 17 Jan 2026
Salary: £60000 - 70000 per year

Senior Customer Success Manager

success of our customers. We are looking for a passionate and experienced Senior Customer Success Manager to join our team..., always looking for ways to improve the customer experience; Experience using CRM software (like Salesforce or Gainsight) and other business...

Company: BlackLine
Location: London
Posted Date: 15 Jan 2026

Customer Success Manager

Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. The role...Job Description: Converge builds intelligent software to transform how concrete is planned, poured, and verified...

Company: Converge
Location: London
Posted Date: 09 Jan 2026

Senior Customer Success Manager

sounds like a place where you can thrive, we can't wait to meet you. As a Senior Customer Success Manager, you will work... customer experience and commercial alignment Drive feature adoption by building a shared Success Plan with your customers...

Company: Braze
Location: London
Posted Date: 24 Dec 2025

Customer Success Manager (CSM)

Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI... The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through...

Company: PHYRON AI
Location: London
Posted Date: 11 Dec 2025

Customer Success Manager

of experience in Customer Success, Account Management, or a related SaaS role supporting complex software and business... a few. To learn more, please visit . About the Team: Customer Success at Outreach exists to drive measurable business outcomes...

Company: Outreach
Location: London
Posted Date: 19 Feb 2026

Customer Success Manager

, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through... based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location...

Company: Cloudflare
Location: London
Posted Date: 13 Feb 2026

Enterprise Customer Success Manager - French Fluency

to the wider Customer Success and Support teams Minimum requirements for the role: 4+ years of experience in a senior... Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred This is a demanding...

Company: Samsara
Location: London
Posted Date: 12 Feb 2026

EMEA Customer Marketing Manager

+ years of experience in a SaaS / Enterprise Software company in a customer advocacy, customer marketing or customer reference... most exciting brands that are working with ServiceNow. As part of the EMEA Customer Marketing team, you’ll be strategically...

Company: ServiceNow
Location: London
Posted Date: 11 Feb 2026

EMEA Customer Marketing Manager

+ years of experience in a SaaS / Enterprise Software company in a customer advocacy, customer marketing or customer reference... most exciting brands that are working with ServiceNow. As part of the EMEA Customer Marketing team, you'll be strategically...

Company: ServiceNow
Location: London
Posted Date: 11 Feb 2026

French speaking Support Specialist

the source of customer issues and provide a prompt and appropriate solution Work within our customer support platforms... of our assistance for our customers (In collaboration with your manager) What you'll be bringing to the team: Previous customer...

Company: Lightspeed
Location: London
Posted Date: 04 Mar 2026

Support Specialist, German speaking

solution Work within our customer support platforms to document, track and resolve interactions Assist with the...) What you'll be bringing to the team: Previous customer service experience and/or technical support Strong attention to detail...

Company: Lightspeed
Location: London
Posted Date: 24 Jan 2026

Application Support Lead

, and elevate the overall customer experience. Your job: You'll assume a pivotal role in leading the application support team... to collaborate and learn from each other, completely free of barriers. Your role: As the Application Support Lead at Global Relay...

Company: Global Relay
Location: London
Posted Date: 08 Jan 2026

Director, Customer Success

operational excellence Experience Past role in the Customer Service industry, preferably SaaS 5+ years as Manager... Suite Salesforce experience Experience using video conferencing systems (Zoom or GoToMeeting) Customer Success Software...

Company: Emburse
Location: London
Posted Date: 28 Feb 2026

Director, Global Customer Experience

, or customer experience within enterprise software / SaaS, serving global financial services or similarly regulated industries... and efficiency through an AI‑first strategy. Job Description: Role Responsibilities Lead global 24x7 application support and SaaS...

Company: SymphonyAI
Location: London
Posted Date: 23 Feb 2026
Salary: £105000 per year