and operational excellence? We’re looking for a Team Leader – Customer Service to lead and develop a high-performing team supporting... for both people leadership and day-to-day operations, ensuring your team delivers exceptional customer service while meeting...
with regional Business Intelligence team to support BI reporting Maintain relationship with finance to ensure seamless integration... Closely with Technical Team with regards to Database Updates and Design CSC Business As Usual Support Provide recommendations...
of experience in customer escalations, dispute resolution, or customer operations 1-2 years of people management or team lead... on urgency, risk, and SLA requirements Support team members in handling complex, sensitive, or high-impact escalations...
and performance of the account vendor network Work with regional Business Intelligence team to support BI reporting Maintain... with key account staff and Corrigo support where required. Work Closely with Technical Team with regards to Database Updates...
customs brokers on behalf of internal stakeholders within the Kuehne + Nagel network. The Team Lead should ensure that the... team in alignment with the departmental and stakeholder requirements and goals Manage and review reports to track team...
, compliance, and innovation, while fostering a collaborative and customer-focused environment. Key Responsibilities: Team... & Problem Solving Deliver exceptional customer service and support to clients and internal stakeholders. Demonstrate...
updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure... to completion Strong communication skills, both written and verbal Ability to lead team in multi-tasking, prioritization...
and resolving customer tickets directly, ensuring service levels remain consistent and the team feels supported Deeply involved... for your team and lead by example Performance Quality Management Monitor and assess team members' performance, and provide timely...
during holidays as required by the Company Amazon Manila is seeking a Finance Manager with strong collections background to lead... the Accounts Receivable team while driving strategic program initiatives for new business integrations. This role combines...
Job Title: Team leader – Beer, Wines & Spirits Job Location: Manila Are you dynamic and results-oriented... with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF...
should possess up-to-date knowledge with credit processing. Being the lead role for admin and support related functions, most of the... are also assigned on top of BAUs. The Team Head should know how to lead the staff members to work above their capacity. What we're...
, and necessary follow-ups Support co-collection associates in meeting team targets Ensure prompt and effective resolution... of customer feedback Assess team outputs against standards and assist with strategic execution Provide timely and accurate MIS...
in supporting the team during high-demand periods by jumping in the queue and resolving customer tickets directly, ensuring service... processes, challenges, and opportunities, to be the best Team Captain for your team and lead by example. Performance Quality...
and lead high-performing teams, fostering a spirit of cooperation. Influencing skills to persuade others and gain support...Join our “Ocean Freight” team at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre! Job Title: Team...
and resolving customer tickets directly, ensuring service levels remain consistent and the team feels supported Deeply involved... for your team and lead by example Performance Quality Management Monitor and assess team members' performance, and provide timely...
in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information... and verbal Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable Ability to mentor, coach...
around the customer Focus on team success - be easily approachable and provide the support your team needs Act as a role model... Support the Market Lead with workload management and work prioritization Support the Market Leads on resourcing issues and set...
in supporting the team during high-demand periods by jumping in the queue and resolving customer tickets directly, ensuring service... processes, challenges, and opportunities, to be the best Team Captain for your team and lead by example. Performance Quality...
in supporting the team during high-demand periods by jumping in the queue and resolving customer tickets directly, ensuring service... processes, challenges, and opportunities, to be the best Team Captain for your team and lead by example. Performance Quality...
and develop team members in a fast-paced environment. Responsibilities Team Supervision & Leadership Lead and manage a team... coaching, mentoring, and support to team members. Performance Management Conduct regular performance reviews and provide...