, why we lose, what frictions exist within our customer base, and what the business should do about it. Team RAD works on the...Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences...
with experience using AI or automation to improve delivery performance and customer outcomes. Credibility with senior stakeholders...Job Description: Introduction We are looking for a Director of Customer Success and Consulting Services to lead the...
performance, customer success outcomes, delivery excellence, and financial performance across the region. You will partner closely... with experience using AI or automation to improve delivery performance and customer outcomes. Credibility with senior stakeholders...
Your team You'll be working in the Customer Identity & Access Management Team which is part of Identity & Access Management... significant positive impact to UBS, our clients and our stakeholders. Your expertise Hands on experience with a few Customer...
and is an exceptional communicator. You’ll partner closely with our Sales leadership team, to stay deeply connected to customer feedback... support team, across multiple time zones. Partner with Sales leadership to understand customer feedback and emerging...
and is an exceptional communicator. You’ll partner closely with our Sales leadership team, to stay deeply connected to customer feedback... support team, across multiple time zones. Partner with Sales leadership to understand customer feedback and emerging...
opportunities that help our people grow. Why we're hiring: The Customer Success Manager is the strategic and operational partner..., gained from proven experience in creative production environments. Client Management: Solid background in customer success...
time, everywhere, makes us the trusted partner of businesses and organizations worldwide. Overview Customer Service... to deliver excellent customer experience Self-starter who wants to be challenged to become high achievers Talented at making...
time, everywhere, makes us the trusted partner of businesses and organizations worldwide. Overview: Customer Service... to deliver excellent customer experience Self-starter who wants to be challenged to become high achievers Talented at making...
of experience in customer briefing roles with 3+ years leading a briefing team and program for an enterprise sized organization... for managing, scaling and executing world-class customer briefings at Adobe’s Customer Experience Center (CEC) in London, UK...
management or customer success. Demonstrable experience in contract management, including terms and conditions. Proven track... ticketing software and customer management platforms; experience with Freshdesk is a plus. Attributes: Highly organized...
Joining Collibra's Customer Engineering team We're shaping the way some of the largest organizations in the world... together, and keep making progress as a team. Customer Engineers at Collibra are responsible for Mapping solutions to value...
Joining Collibra's Customer Engineering team We're shaping the way some of the largest organizations in the world... together, and keep making progress as a team. Customer Engineers at Collibra are responsible for Mapping solutions to value...
to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role... executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner...
Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software... to our Customer Success team in London. Being a customer champion is part of our culture and a guideline for anything we do. Our team...
or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant... plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales...
us build a safer future. Department Overview The International Marketing team is responsible for developing and executing... all marketing programs and tactics across all regions outside of North America. A core focus of the department is to drive customer...
of contact and trusted advisor at Braze Partner with Account Executives to provide an excellent customer experience... customer experiences quickly You're known for being a “team player.” We just can't emphasize this enough You build great...
skill base Good customer support experiences Able to work independently and as part of a team Experience working for SaaS... will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and opportunities...
success. Mentor & Multiply Impact Coach a small team of three Senior Solutions and Customer Success Engineers on discovery... have: Proven experience in customer-facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer...