workflows to deliver seamless customer experiences This is a varied and challenging role that demands technical...Title: Customer Service - Intelligence and Speech Analyst Contract Type: Permanent Hours: Full time, 35 hours...
at a high level, to support our high volume of inbound calls. Experience in customer service is an asset and preferred. Good... ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy...
successful candidate will be expected to work collaboratively with Sales, Solution Consulting, Professional Services, Customer Support... Host workshops that support educating and development of the customer journey in the use of the product and how to quantify...
position combines elements of customer success, account coordination, and operational support. You will own the ongoing... their service plans and ongoing support. By monitoring customer satisfaction scores such as CSAT and NPS, identifying issues early...
to ensure seamless query and issue resolution. Customer Retention & Proactive Engagement Engage with customers to support... excellent customer experiences and confident communication. Mentorship and Support Train and mentor junior team members...
Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes... an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection...
Maintain all company-supplied tools, stock, and vehicles Support customer retention through technical knowledge and service... standards of workmanship and customer service. You'll be part of a collaborative engineering team, working closely...
and buddy system during the induction period. Ongoing manufacturer training and local technical support. Company pension... your own workload across customer sites within a set postcode area. Working hands-on with a wide variety of equipment produced...
. Proven experience in utilising technical equipment to enhance productivity and efficiency is desirable. Be self-reliant.... WHAT YOU'LL BE DOING DAY TO DAY Your priority is the customer experience, focusing on enhancing sales and ensuring stock...
will support Balfour Beatty Power T&D's National Grid operations across England and Wales, including Major Projects, Overhead Lines... and Wellbeing performance, ensuring high-quality, proactive support that meets - and wherever possible exceeds - operational needs...
, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit..., training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational...
and the wider North West region. This role focuses on servicing, planned maintenance, and reactive breakdown support... across a portfolio of commercial refrigeration contracts. The ideal candidate will be technically strong, customer-focused, and confident...
of products and technical solutions. Become the point of contact for technical and domain specific support for other teams... appropriate internal governance processes such as Technical Design Authorities and other forums. Support the procurement of new...
and external clients, the role holder will support the Design Manager to deliver a customer focused service that supports the Major... Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful...
Role summary/purpose of job The Service Experience Manager will support Service Management to improve the Technology... Customer experience with a focus on inbound contact channels and processes such as Incident, Request Management and Catalogue...
partner in commercial analytics, guiding the effective use of data across the customer lifecycle Translate customer feedback..., actionable insights for senior executives and non-technical audiences Work with data governance to enhance data availability...
but not essential. - Committed to developing technical skills relevant to the resources the role supports. - Customer service focused...THE FIRM At Addleshaw Goddard we not only provide technical excellence and experience but, crucially, demonstrate real...
this, you will maintain accurate records, support audit activities, and ensure our processes align with governance, security, and data... with discretion Strong communication skills and a confident, customer‑focused approach with internal and external stakeholders...
strategic function, responsible for over 100 multi-sited customer locations across the UK plus the Rubix Customer Hub, based...—fast, clear communication with stakeholders. Support supplier engagement and performance (lead times, quality, pricing...
with stakeholders, providing expert advice and guidance on costs matters. Assessment & Replies: Prepare Points of Reply and support... Development: Continuous Career Growth: You’ll receive support for ongoing professional development, including funding...