, engineering, IT or a related field. 5- 6+ years demonstrated experience in a Customer Service/Technical Support/IT Support..., ensuring smooth functionality and issue resolution. You'll investigate and escalate technical incidents, drive support process...
Role Summary - The Tech Support Specialist will provide technical support to Meal Ticket global customers of all sizes... and Documentation to Customers when requested Escalate support tickets to other departments in the organization to resolve customer...
-to" person for technical questions about how our products work. You will work with our Support Engineers, ensuring effective time... manage ticketing queue to ensure timely and accurate responses back to customer inquiries Work with clients’ technical teams...
and other internal functions (Customer Care, Global Revenue Management, etc.) to ensure seamless support delivery. Collaborate.../ Minimum 5 years of experience in Sales Support, Sales Operations, or Customer Support within a technology-based organisation...
customer satisfaction, improving service delivery, and achieving cost-effective operations to support anticipated growth... to Knowledge Solutions database and evolving customers and technical support processes to accelerate incident resolution recovery...
provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the...: Communication: Deliver excellent customer support to players. Investigate and resolve player inquiries promptly through ticketing...
The Application Support is responsible for providing necessary technical support relating to various applications... years) Duties and Responsibilities: ● Assists the Application Support team in ensuring 24/7 operations that includes...
to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients.... Work on transformation programs that modernize operations and drive innovation across our customer’s entire IT estate using...
is responsible for providing client support for our business intelligence tool by holding investigative conversations with clients... in-depth industry knowledge, produce Real Estate webcast presentations and develop technical skills. You will also work...
recruitment of the new GBS staff on behalf of Affiliates with operations housed in GBS facilities. Supports and guides Technical... in a timely manner. Ensures Technical Leads respond to lab enquiries within the same shift as received. Ensures...
recruitment of the new GBS staff on behalf of Affiliates with operations housed in GBS facilities. Supports and guides Technical... in a timely manner. Ensures Technical Leads respond to lab enquiries within the same shift as received. Ensures...
Job Title Airline IT Support Analyst Job Title: Airline IT Support Analyst In this job you will: Provide..., and create incident records to resolve the problems before the customer is aware. Respond to Amadeus customers’ questions...
long term customer relations. Support new / existing customers in the integration and usage of Amadeus products... on Customer or Flight Management – Departure Control System Previous experience in an implementation, technical / functional...
Duties Provide timely support to ERP users across departments. Diagnose and resolve functional and technical issues. Log... by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges...
Job Description of Foreign National: Service Support Solution includes diagnosis, resolution and reporting of customer..., email, chat, and potentially video conference. Technical Skills and Qualities Required: Written and Verbal Vietnamese language...
Duties Provide timely support to ERP users across departments. Diagnose and resolve functional and technical issues. Log... by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges...
of peripherals and laptops, including quarterly audits and disposal as directed. Provide customer support at Tech Lounge..., prioritizing and resolving inquiries. Install new programs, manage updates, and provide technical support. Provide hands-on support...
Key Responsibilities: Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices...) and remote support tools. Understanding of TCP/IP, DNS, DHCP, and basic networking. Excellent communication, customer service...
Responsibilities: Service Support Solution includes diagnosis, resolution and reporting of customer issues..., and potentially video conference. Technical Skills and Qualities Required: Written and Verbal Vietnamese language proficiency...
technical problems Strong customer service orientation, with the ability to communicate technical information effectively... to users of varying technical expertise Familiarity with IT support tools and ticketing systems, such as ServiceNow or Zendesk...