About the job: Technical Support Engineer II (Eastwood) | Onsite Work Setup: 100% Onsite Location: Eastwood... Schedule: Flexible / Shifting schedule Responsibilities: Monitor and triage incoming support cases via a shared queue...
with client onboarding and EBRs (Electronic Batch Record) where necessary. Train and onboard new customer support team members... units) Minimum of 3 years' experience in Technical Support Less than 3 years of Technical Support experience can...
Overview: Overview The Technical Support Engineer is responsible for the design, testing, documentation... management, field service, or technical support. Proficiency in Microsoft Office; experience with Salesforce Service Cloud...
, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 - 18:00 in UK time zone OR 9:00 - 18:00... internally and improve team processes that can lead to greater efficiency and a better customer experience Create support...
Overview Overview The Technical Support Engineer is responsible for the design, testing, documentation... management, field service, or technical support. Proficiency in Microsoft Office; experience with Salesforce Service Cloud...
National Diploma] level educated and/or 1+ years of relevant customer/technical support experience. Fluency in English... opportunity to improve health on a global scale stands before us. Meet the team: As a Technical Support Representative at Dexcom...
customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required. Utilizes soft...-motivated to learn new technology and new ways to deliver support Shows enthusiasm when providing technical support Stays up...
assistance and escalate software issues when needed. Ensure 100% completion of endorsed technical support visits and hardware... experience in technical support, IT field service, or POS/software troubleshooting. Basic knowledge of hardware repair...
will oversee key technical projects that enhance our support operations, including incident response processes, customer... Required Qualifications: 3+ years of experience in project management within a technical or customer support environment...
About the job Level 2 Technical Support Salary: $1,400 - $1,600 Work Schedule: Pacific Standard Time... Level 2 Technical Support is responsible for providing high-quality technical support to clients through phone...
to technical and non-technical customer queries. The post will be assigned to triage of support cases for local and global clients.... We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Support Team. The...
Main Responsibilities Your primary focus will be offering technical expertise through inbound and outbound calls... escalation of complex problems will ensure seamless resolution and customer satisfaction. Continuous Learning and Collaboration...
Customer Success Analyst role covers night shift support for U.S.-based customers and plays a critical role in maintaining... customer base and support function scale. Hard Skills 3+ years of experience in a client-facing role at a U.S.-based...
and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution... with clear, structured documentation. Participate in weekend/on-call support as per the rotation schedule. Troubleshoot issues...
and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution... with clear, structured documentation. Participate in weekend/on-call support as per the rotation schedule. Troubleshoot issues...
JOB OBJECTIVE: This position is required to perform basic and advanced support for alarm management..., troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests pursuant...
Job Objective This role provides both basic and advanced support for alarm management and is responsible..., and interrogating alarms through customer software, relaying refrigeration/HVAC alerts, and addressing customer requests according...
JOB OBJECTIVE: This position is required to perform basic and advanced support for alarm management..., troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests pursuant...
Job Objective: This position is required to perform basic and advanced support for alarm management..., troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests pursuant...
. Job Description Manage multiple teams of Specialists and team leads to ensure the successful support of the user base and the continuous... outages and post mortem activities, always with a customer first mindset Identify future areas of improvement and risks...