Customer Success Manager (CSM) to own the full post-sale customer lifecycle, from onboarding and adoption through renewals... Shack, and Baskins Robbins, and powers the entire customer stack with AI for 20,000 locations globally. At Momos, our core...
our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care... and help build travel for the world, join us. Get to Know our Team: Agoda's Customer Support Team understands that travel...
About the Role We are looking for an experienced and driven Customer Service Manager to lead our multi-channel... Customer Service operations across the SunriseClick platform. This is a full-time, on-site role, requiring daily presence...
. Assist the Manager to develop plans and initiatives that drive improvements across all stages of the post-sales customer... other business priorities. The role will involve driving customer retention, analyzing performance metrics, and assisting...
The Digital Strategy and Customer Engagement Manager will drive digital initiatives and customer engagement strategies... and achieve business goals. As a Digital & Customer Engagement Manager, you will be responsible for planning, executing...
About the job Customer Service Manager Summary: The Customer Service Manager is responsible for overseeing... and productive work environment within the team. The Customer Service Manager plays a critical role in enhancing the overall...
attend and involve with training for personal and career development. Conduct internal & external training in claims related... (for Assistant Manager) Good command of English and Bahasa Malaysia. Must have minimal insurance knowledge Equipped with insurance...
(and their functionalities / technicalities) and operational processes to ensure customer's enquiries are resolved in accordance with agreed... of servicing capabilities. Determining appropriate training for subordinates to ensure that they are keeping up with market...
a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function..., you will be responsible for managing and owning customer cancellation and downsell requests across our SHR and Paytronix portfolios in order...
insurance products (and their functionalities / technicalities) and operational processes to ensure customer's enquiries... sections. Continuously attend / involve with training for personal and career development. To review and provide opinion...
exceptional services, focusing on the unique requirements of the MY market and ensuring alignment with the overall Customer Care... technologies to optimize productivity, quality, and customer satisfaction. Performance Management: Manage and monitor BPO...
training for existing partners to reinforce operational procedures and guidelines. 2. Customer services and quality control...Join our family today. Together, We'll Make Travel Better. What You'll Be Doing - 1. Partner Onboarding and Training...
a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function..., you will be responsible for managing and owning customer cancellation and downsell requests across our SHR and Paytronix portfolios in order...
and deliver highly engaging customized product training based on customer use case/workflow to ensure the adoption of the Risk..., entrepreneurial talent to join our Customer Success Management team in Kuala Lumpur. As a leader in Risk & Compliance, you are driving...
Customer Service Center. The goal is to ensure the advancement of customer service strategies and service products through... strategic design and technological innovation, thereby improving customer satisfaction, enhancing service efficiency...
champion and deliver highly engaging customized product training based on customer use case/workflow to ensure the adoption..., entrepreneurial talent to join our Customer Success Management team in Kuala Lumpur. As a leader in Risk & Compliance, you are driving...
and customer communication when needed • Participate in cross-training initiatives to provide backup support for team functions... a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function...
. At least 3 years in a learning and development and/or training/customer care. Confident and strong communication skills... and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members...
. At least 3 years in a learning and development and/or training/customer care. Confident and strong communication skills... and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members...
, or Hardware solutions? Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual... marketing strategies Provide weekly, bi-monthly, or monthly strategic guidance to customers Ensure smooth customer engagement...