E-commerce customer service experience, and foreign trade customer service is preferred Have affinity, patience, good language...
, responding to customer inquiries, preparing quotations, and working closely with the field sales and service teams to achieve...-engineering level), and service recommendations. Maintain customer records and track interactions using CRM tools. Coordinate...
, and overseeing logistics activities to optimize cost, efficiency, and service quality. Acts as the subject matter expert for customs... and freight forwarders to ensure smooth operations. Negotiate service agreements and monitor performance through KPIs to drive...
customer needs and conducting customer communication, as well as preparing the English version of the solutions. After-sales... service for equipment (participating in and learning during equipment delivery, resolving issues during the maintenance period...
of goods, services and information between point of origin through customer placement in order to meet customer requirements... customer's requirement and ensure to achieve highest customer's satisfactory (ECE : Extraordinary Customer Experience) Liaise...
, performance assessment, training, and mentoring Taking accountability for service delivery performance, meeting customer... compromising service quality Address and resolve service delivery issues promptly to maintain high levels of customer satisfaction...
customer complaints and corrective action processing of any performance and customer service related issues Ensures cost... Responsible for resolution of any customer satisfaction or service related issues. Maintains and supports a culture where safety...
, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account...Job ID 242846 Posted 16-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance...
Prepare and submit service reports after task completion Perform on-site maintenance and support when required Work..., and on schedule Participate in scheduled on-call rotation if required Manfaat Transport provided to customer locations EPF...
, carriers, suppliers and other supply chain stakeholders during day-to-day business Handle customer's orders including related... documentation, and transport booking with carriers according to specified routing and service level Monitor transport execution...
solutions. To service existing customer base and develop new business opportunities. Strong interpersonal and presentation skill...-solving skills and a customer-focused mindset. Candidates who are fluent in English & Mandarin are preferred because the role...
) Commission Key Responsibilities Deliver warm, personalized, and exceptional customer service. Build strong product...
and customer teams to deliver robust and scalable solutions. Learns and applies knowledge, builds skills, and explores future... our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments...
, customer service & selling skills. Come up with strategy to achieve sales target. Generate & provide necessary reports...
, coordinate, and monitor inbound and outbound transportation activities to meet customer delivery requirements and department... performance goals. Manage carrier relationships and ensure compliance with service-level agreements (SLAs). Develop and implement...
campaigns, promotions, and branding initiatives Support customer onboarding, training, and product/service presentations... and the headquarters, ensuring alignment in sales execution, marketing initiatives, customer engagement, and business...
and support product solutions Excellent Communication and Customer Service skills to build strong client relationships and address... includes providing technical support, delivering presentations, preparing proposals, and ensuring customer satisfaction through...
or multiple section or overall depending on the organization requirement. 1.2 Overall coordinator for Customer Complaints, Foreign... such as maintaining and improving process flow, managing personnel, handling of Logistic Service Provider. 1.4 Responsible...
in Mandarin (written and spoken) Good command of English Minimum 1 year of customer service experience (email/chat experience... customers through non-voice channels only . The role focuses on handling customer inquiries via email and live chat , ensuring...
requirements, providing exceptional customer service, communicating with stakeholders, and driving sales. This is a hybrid role... at Antstec Sdn. Bhd. The Sales Manager will be responsible for project bidding with the tendering team, analyzing customer...