and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when... What are we looking for? Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members...
departments to resolve customer issues and enhance service delivery. Prepare and maintain reports on customer interactions... via voice and non-voice channels efficiently. Your contribution will be crucial in ensuring customer satisfaction...
We are seeking a dynamic and customer-focused Call Center Agent to join our growing team in the Outsourcing/Offshoring... industry. This role is essential in delivering exceptional service to our clients and their customers, ensuring satisfaction...
Support Agent - Hotels Department Customer Service Operations Center Full Time ð¢ About DIRECT Direct... with customers and hotels. - Direct communication with hotels for booking modifications and cancellations. - Outbound customer...
for professionals with experience in debt collection, customer service, or telecalling to grow their career within a fast-paced... dues while maintaining excellent customer service standards. Your primary responsibility will be to make 300-350 calls...
excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent... great customer service A highly professional telephone manner and excellent communication skills Outstanding...
and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries... insurance Retirement pension plan Employee service awards Annual employee party/social and sports events Schedule...
reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options... with a previous experience in Hotels industry. Excellent English language skills A passion for delivering great customer service...
departments to resolve cross-functional or systemic issues. * Ensure adherence to service standards and continuous improvement... in user experience. Lead and mentor team members to ensure timely resolution of customer concerns. Team Leadership...
. Create and adjust shifts,breaks and all non-productive activities schedule for all customer support agents on weekly basis... for all customer support agents on regular basis via WFM system based on TD, OPS and QA requests taking into account line availability...
practices standards Ensure efficient service to the business by setting work objectives and schedules for specific Logistics..., with forwarders, clearing agents, insurance brokers and suppliers on all issues related to delay of external shipments’ Ensure...
for relationship building, customer service, selling techniques, and billing and processing contracts Build strong relationships... Work with the Sales and Events Teams to maximise corporate and group rates Manage third party sites and agents...
and staffing needs for Customer Service Representatives (CSRs). Assume the role of Supervisor to Learning Specialists, overseeing.... Collaborate with operational leaders to determine training hours and staffing needs for Customer Service Representatives (CSRs...
and staffing needs for Customer Service Representatives (CSRs). Assume the role of Supervisor to Learning Specialists, overseeing.... Collaborate with operational leaders to determine training hours and staffing needs for Customer Service Representatives (CSRs...
standards. Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish. Analyze.... Stay updated on industry practices and customer service technologies. Conduct regular training sessions to ensure...
, we want to talk to you. This role is critical for driving operational efficiency and improving customer experience...: Conduct deep-dive analysis on performance metrics, including CSAT, AHT, and Service Level, to identify trends, variances...
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the... experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages...
Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Associate... Services, storage blobs, virtual machines, etc. Experience implementing LLM-based agents, chat applications, or autonomous...
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the... experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages...
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the... experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages...