of Customer Support, Back Office, and Collection teams; Maintain high service quality and efficiency in all operational processes... and resolve operational exceptions, disputes, and chargebacks. Customer Support and Back Office Plan, execute, and control the...
, postimplementation & support teams. Maintain an excellent level of knowledge within the allocated industries – functional processes... and maintain long-term customer relationships. Expertise in negotiating and closing complex commercial deals related to ERP...
system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility... support for the Network Operations Center (NOC), ensuring the stability, performance, and reliability of IP/MPLS, Optical...
, specific applications, hardware); Assist in the resolution of customer and support issues to ensure a positive impact... will be ensured; Previous customer support experience is an advantage; Excellent customer service abilities: client orientation...
. We are passionate about innovating for mobility and beyond. With a nearly 70-year legacy, we serve customer worldwide with passenger... Commodity organization to deliver cost reductions and improve BOM cost Collaborate cross-functionally to support business needs...
by delivering an industry leading and consistent digital customer experience across all ING touch points. The Tribe is responsible... and you make sure the QBR commitments are executed according to the agreed priorities. You support the Tribe Lead in the...
’s marketing strategy to drive brand awareness, strengthen market positioning, and support business growth. This is a strategic... with active commercial offers and market dynamics Use market intelligence and customer insights to continuously refine targeting...
Position Summary Right across the Pipera metro station, the Shared Services Centre was established in 2016 to support... Samsung subsidiaries across Europe with Financial, Customer Service and HR processes. Role and Responsibilities...
and contribute to more balanced and sustainable territorial development. To support our growth plan, we offer a wide variety... and customer satisfaction of all projects in the department, in-line with company processes, including performance and risk...
within a customer support or operational environment Strong leadership, coaching, and people management capabilities. Excellent verbal.... Proactively manage absenteeism and attrition, implementing action plans to support workforce stability and engagement. Oversee...
, established in 2016 in Bucharest (Romania) covers Financial, Customer Service and HR processes for Samsung subsidiaries... can be transferred and support transition of activities, working together with BPO team Support system rollouts: advise...
within a customer support or operational environment Strong leadership, coaching, and people management capabilities. Excellent verbal.... Proactively manage absenteeism and attrition, implementing action plans to support workforce stability and engagement. Oversee...
system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility... support for the Network Operations Center (NOC), ensuring the stability, performance, and reliability of IP/MPLS, Optical...
Customer Acceptance Tests Preparation of testing procedures and test programs for the C&P Hardware, including the necessary... verification documentation Support of Commissioning Management in Quality, Risk and Claim Management Participation in improvement...
Interact with Pre-Sales and Sales on deal requirements (customer focused solution design) Support ECS Delivery and ECS... and strategic EOS customers in the region, addressing architecture related topics and challenges throughout the customer lifecycle...
a strong and customer focused After Sales service level in Romania. You will support the network of local dealers and dealer groups... and other supportive materials Regional customer satisfaction follow up (NPS), assist partners to close customer complaint in time...
: Customer Support: Handle both back-office and front-office support, helping our customers get the answers they need. Claims... claims and ensure timely follow-up for a top-notch customer experience. Meet Targets: Hit personal and team productivity...
to support all initiatives. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable... specific customer profile as to adjust menus, staffing, cooking and serving / upselling strategies as to ensure the highest...
affiliates needs, specifications, design targets, the development process, design standards, techniques and tools to support task... and report on metrics - SLAs agreed with the internal customer and achievement of corresponding KPIs for self and managed team...
: Customer Support: Handle both back-office and front-office support, helping our customers get the answers they need. Claims... claims and ensure timely follow-up for a top-notch customer experience. Meet Targets: Hit personal and team productivity...