for customers and other DHL network by investigating undelivered, returned, misrouted, delayed, lost and damaged shipments... cases. · Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g...
(Trace/ Remote Booking/ Complaint/ Claim) accordance with DHL policies and country specific requirements and thereafter...
, Sales, HR to resolve any service Failures to DHL customers in living the ICCC mantra. Timeline given are met particularly...
About DHL Supply Chain DHL Supply Chain is the world's leading logistics provider. Combining management and value-added... skills Effective in facilitating cross-functional collaboration and people development Familiarity with DHL business...
processing to LHDN. Handle couriers arrangements (DHL & Maju Express) for Finance and Legal documents. Qualification & Skills...
Booking/ Complaint/ Claim) accordance with DHL policies and country specific requirements and thereafter ensure compliance via...
to resolve any service Failures to DHL customers in living the ICCC mantra. Timeline given are met particularly submission to HR...
, and logistic enterprises such as L'Or al, Decathlon, or DHL Supply Chain rely on our technology to scale their local and global...
. Interface with various internal DHL departments (Operation, Customer Service, Marketing, and Account & IT Dept) to ensure...
and Documentation Arrange deliveries of POS terminals, SIM cards, and documents via appointed courier partners (e.g., GDex, J&T, DHL...
Opening of account for customers Onboarding and guiding customers on DHL e-Tools Perform follow up calls within SLA...
in APAC, and in the parcel market, for main players such as DHL and FedEx. Furthermore, we are also a leading supplier...
to resolve any service Failures to DHL customers in living the ICCC mantra. Timeline given are met particularly submission to HR...