). Partner with IT/Telephony to implement/maintain routing, agent profiles, skills, queues, and WEM/WFM data flows. Build.../maintain data pipelines and ETL for WFM data (system logs, adherence feeds, interval stats). Automate data extracts & reports...
shall be communicated with the project team (i.e. superiors, architect, engineer, consultant, owner) for mutual resolution, prior to the... and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written...
-time analytics and actionable intelligence across contact center operations. Responsibilities: Architect and build core... components of interaction analytics platform, including workspace customization, category modeling, and data ingestion pipelines...
-time analytics and actionable intelligence across contact center operations. Responsibilities: Architect and build core... components of interaction analytics platform, including workspace customization, category modeling, and data ingestion pipelines...
. Come join us in our mission! Category Search categories jobs--filter#keyUp" data-turbo-permanent="true" /> 19 filter options found Category... jobs--filter#keyUp" data-turbo-permanent="true" /> 9 filter options found Employment Type Fulltime Administrator (1 items) 1...
. Come join us in our mission! Category Search categories jobs--filter#keyUp" data-turbo-permanent="true" /> 19 filter options found Category... jobs--filter#keyUp" data-turbo-permanent="true" /> 9 filter options found Employment Type Fulltime Administrator (1 items) 1...
You’re the maestro of movement, the architect of flow, the person who knows how to get a product from point A to point... to align with SIOP plan. Use data analytics to anticipate supply needs and prevent bottlenecks. Adjust plans dynamically...