Description & Requirements Maximus is looking for an experienced Data Architect to lead the design and implementation... combination of education and experience. -Database management experience preferred - M.M.I.S. experience preferred - Data...
. Provide hands-on support for configuration, data migration, and integration tasks. Estimation & Advisory Partner... and at least one Consultant or Architect-level certification (e.g., Service Cloud Consultant, Application Architect) Proven experience...
, and feature implementations. Solutions for voice, chat, and task-based interactions. 2. Architect contact flows, IVRs... scripts. Configure call routing, queues, and user permissions. Optimize contact center operations through data analysis...