Responsibilities Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web... processes with clarity and professionalism. Escalate complex or unresolved issues to relevant second-level support teams...
Responsibilities Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web... processes with clarity and professionalism. Escalate complex or unresolved issues to relevant second-level support teams...
Management Assistant to support day-to-day property management operations. This role plays a key part in tenant onboarding..., maintenance coordination, and administrative support, ensuring smooth communication between tenants, suppliers, and internal teams...
., Microsoft Office, browsers) Escalate unresolved issues to L2/L3 support or relevant teams, following defined SLAs. Monitor open... field. 0-2 years of experience in an IT support/service desk role. Basic understanding of IT systems and troubleshooting...
We are looking for a Service Desk Engineer (L1) with Mandarin language proficiency to provide first-level IT support... through timely and effective resolution Mandatory Skills & Requirements Mandarin speaking proficiency - Mandatory Basic...