Helpdesk Technician to provide services to support an Important Government Customer. Job Description: The Technician... shall provide phone and on-site support for headquarters personnel and phone/remote desktop support for the field offices. Support...
Join Our Tech Team – Field Computer Technician Wanted! Are you a skilled Computer Technician who thrives in a hands.../wireless), and virtual desktop environments. Perform preventative maintenance and optimize equipment performance. Travel...
): CompTIA A+, Network+, or Security+. ITIL v3/v4 Foundations. HDI Desktop Support Technician (preferred). · Soft Skills...The Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria...
ITSM tools) strongly preferred. · Certifications (Preferred): CompTIA A+ or HDI Desktop Support Technician. ITIL v3/v4... coursework preferred. 1–2 years of prior IT help desk, call center, or desktop support experience. · Technical Skills...