): CompTIA A+, Network+, or Security+. ITIL v3/v4 Foundations. HDI Desktop Support Technician (preferred). · Soft Skills...The Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria...
ITSM tools) strongly preferred. · Certifications (Preferred): CompTIA A+ or HDI Desktop Support Technician. ITIL v3/v4... coursework preferred. 1–2 years of prior IT help desk, call center, or desktop support experience. · Technical Skills...
and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family... and initiatives to improve client and Behavior Technician retention. The Field Staff Manager will play a vital role in ensuring smooth...
and Tier 2 support responsibilities · Experience with remote desktop tools, ticketing systems, and ITSM platforms (e.g... applications. · Ability to obtain public trust security clearance Preferred Skills CompTIA A+*, HDI Desktop Support...
and Tier 2 support responsibilities · Experience with remote desktop tools, ticketing systems, and ITSM platforms (e.g... applications. · Ability to obtain public trust security clearance Preferred Skills CompTIA A+*, HDI Desktop Support...