while maintaining high service quality and adherence to internal controls Responsibilities: Process financial transactions, credit..., prioritising tasks to meet operational targets and service delivery standards. Adhere to shift schedules, including rotational...
Job Category: Healthcare Customer service Job Description: Service Advocates are responsible for working... of resolving all concerns. The Service Advocate handles inbound member correspondence and looks for areas in which they can further...
requirements with operational efficiencies and financial goals - Efficiently manage intra-day staffing and service level...
Job Category: Customer Service Job Description: Knowledge of P&C Insurance underwriting This role is primarily...
objectives and takes ownership for accomplishing them. Effectively balances quality, customer service and productivity standards...
Job Category: Customer Service Job Description: Knowledge of P&C Insurance underwriting This role is primarily...
Job Category: Customer Service Job Description: Knowledge of P&C Insurance underwriting This role is primarily...
deliverables. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level...
Job Description: Overview: The DRG coding Auditor is responsible for performing an in-depth review of select inpatient medical records to ensure that the assigned codes and DRG are supported by clinical documentation and all diagnoses and p...
Job Category: Human Resources Job Description: As a Voice Hiring Recruiter, you'll manage end-to-end talent acquisition for voice professionals-such as voice actors, announcers, podcast hosts, and IVR/IVRS talents. You'll partner with h...
Job Category: Operations Job Description: A Senior Administrator plays a key role in managing and supporting the administrative functions of an organization. Responsibilities: They manage office systems, coordinate schedules, provid...
Job Category: Data Management Job Description: Strong analytical and problem-solving skills Excellent organizational and time-management abilities Proficiency in Microsoft Office Suite (Excel, Outlook) Effective communication and int...
Job Category: Workforce Management Job Description: Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail Solid critical thinking, problem solving, and interpersonal skills Demonstrates abi...
Job Category: Data Management Job Description: Manage the scheduling/forecasting process of the program. Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup for the WF Manager. Manage employee inf...
Job Category: Data Management Job Description: * Excellent Knowledge of MS Excel and VBA Coding is a MUST Experience of creating dashboards and MIS reporting in MS Excel & MS PowerPoint is a MUST Knowledge of PowerBI will be an added ad...
Job Category: Data Management Job Description: The candidate will have a strong personality and experience managing call center technology and in workforce management, the ability to think outside the box is crucial. Must be a team play...
Job Category: Operations Job Description: We are looking for motivated individuals to join our team, where you'll be providing outstanding support to customers via chat. In this role, you will handle customer inquiries, offer solutions,...
Job Category: Finance Job Description: We are looking for motivated individuals to join our team, where you'll be providing outstanding support to customers via chat. In this role, you will handle customer inquiries, offer solutions, an...
Job Category: Operations Job Description: Support the compliance with income tax laws and regulations. 2) Conduct research on income tax laws and regulations. 3) undertake ad hoc projects Responsibilities: Review AML alerts and cu...
Job Category: Operations Job Description: As a Fraud Customer Support Associate at NewDay, you will support and protect customers by responding to fraud-related queries and identifying suspicious activity. You'll handle sensitive calls,...