). Experience with Customer Success tools (Gainsight) and managing global or regional strategic accounts. Experience leading cross... Customer Success platforms (Gainsight); own health scores and customer journey playbooks. Coordinate cross-functional...
). Experience with Customer Success tools (Gainsight) and managing global or regional strategic accounts. Experience leading cross... Customer Success platforms (Gainsight); own health scores and customer journey playbooks. Coordinate cross-functional...
, Supply Chain, HR). Experience with Customer Success tools (Gainsight) and managing global or regional strategic accounts... Customer Success platforms (Gainsight); own health scores and customer journey playbooks. Coordinate cross-functional...
). Experience with Customer Success tools (Gainsight) and managing global or regional strategic accounts. Experience leading cross... Customer Success platforms (Gainsight); own health scores and customer journey playbooks. Coordinate cross-functional...
About You (Qualifications & Competencies) Customer-first and outcome-oriented Proven success managing and growing Enterprise and/or Mid...Mission of the Role Help Localytics’ enterprise customers drive great customer experiences across their apps...
About You (Qualifications & Competencies) Customer-first and outcome-oriented Proven success managing and growing Enterprise and/or Mid...Mission of the Role Help Localytics’ enterprise customers drive great customer experiences across their apps...
. Minimum 3 years’ experience contributing to a customer success model. Proven success in growing existing accounts... of interest, there may be a delay in hearing back from our recruiting team. Customer Success Managers drive an elevated level...
Customer Success or client-facing roles, with at least 3+ years managing enterprise accounts (250+ users, high-value ARR... exceptional Customer Success Managers to help us get there. What you'll do: Develop and Execute Strategic Success Plans...
excellence; now, we are adding a dedicated Customer Success layer to ensure our clients are getting the maximum business value...'s business health. What You'll Do Strategic Partnership: Manage a portfolio of enterprise accounts, acting as their primary...
and succeed. Summary Acceleration Expert (ACE) - BTP is a key role in Customer Success, focused on driving consumption, value... within the Customer Success Organization as part of the Customer Success Management (CSM) team. We pride on a work environment...
and succeed. Summary Acceleration Expert (ACE) - BTP is a key role in Customer Success, focused on driving consumption, value... within the Customer Success Organization as part of the Customer Success Management (CSM) team. We pride on a work environment...
. Job Description Reporting to the CSM Director, you will be responsible for managing a mid-market and enterprise portfolio of accounts... and guide customers in maximizing the value of their investment in our solutions. Customer engagement, retention, and success...
. Job Description Reporting to the CSM Director, you will be responsible for managing a mid-market and enterprise portfolio of accounts... and guide customers in maximizing the value of their investment in our solutions. Customer engagement, retention, and success...
. In addition to leading the implementation itself, Customer Success Managers maintain primary ownership of the customer...-Functional Collaboration Partner closely with Customer Success to ensure smooth handoff post go-live Surface recurring...
With Experience with document automation or workflow platforms. Prior success selling or expanding into enterprise accounts... both strategically and hands-on in a fast-moving environment. What You'll Bring to the Table 3–5 years in customer success, account...
their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success...-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology...
their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success...-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology...
. In addition to leading the implementation itself, Customer Success Managers maintain primary ownership of the customer...-Functional Collaboration Partner closely with Customer Success to ensure smooth handoff post go-live Surface recurring...
, renewal, and expansion for key accounts Build and execute success plans aligned with customer goals and product capabilities..., and expansion across mid-market, enterprise, and strategic accounts Strong communicator who blends empathy, business acumen...
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding... customers and manage client projects—reducing chaos and boosting customer satisfaction across industries. We’re a close-knit...