-impact AI need- it may be automating a call center with AI phone agents or building an AI content moderation system... of an engineering-first startup. Fractional AI is launching a new enterprise division, which is physically headquartered in the...
. This position is aligned to our Data Center Support networking group. This position provides complex technical support for the Bank... operational excellence and network efficiency, providing continuous service both through daily activities and through on-call...
, and troubleshooting. Administer enterprise storage platforms such as Pure Storage and/or NetApp, including provisioning, snapshots... and a streamlined service for internal clients. Participate in the rotating on-call schedule. Ensure that user emergencies, platform...
and ensure the quality of contact center and telephony solutions in enterprise environments. This role focuses on manual testing..., regression, and integration testing for contact center and telephony solutions. Validate end-to-end call flows across IVR, ACD...
or GED with 1 year call center or customer service experience Additional Requirements: Strong verbal and written... with others Other Preferred Qualifications: Call center experience Bachelor’s degree Financial Services experience Bilingual (Spanish...