. Also collaborate closely with internal design, validation, and applications teams as well as the customer’s program manager to deliver... service levels. Escalation Point: Serve as the technical escalation path for complex issues requiring cross-functional...
including Operations Bridge Manager (OBM), Network Node Manager (NNMi), Zabbix, Prometheus, and Graylog. Developing... escalation point for NOC, operations, and product teams. Leading complex incident resolution, root-cause analysis, and post...
. What the role offers Setting up, configuring, and maintaining monitoring and alerting systems Operations Bridge Manager (OBM...), Network Node Manager (NNMi), Zabbix, Prometheus, and Graylog. Defining and maintaining SLIs/SLOs and alerting quality...
of technology. Job Title: Customer Success Lead Location: Cork Reports to: Sr Design Engineering Manager Job Overview: The... and escalation processes. Job Responsibilities: Primary Technical Customer Interface: Attend weekly customer calls organized...
, address risks, and enhance our IAM program. This includes working closely with the Operation Manager, the Service Leads... problems. Serve as technical lead and an escalation point for team members. Operational Excellence: Provide technical...
to join their organisation based in Cork. This is a permanent role. Responsibilities Act as deputy to the Information Security Manager... escalation point for resolving technical security issues. Lead security improvements by assessing risks, trends, and new...