and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected Perform... where every voice makes a difference, and every difference builds a healthier world. Job Description Roles...
and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer... by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders...
&A, Controller, CFO, Sales Executives, Operations and Customer Implementation Teams to ensure that pricing proposals are competitive...—for various service lines (voice, chat, back-office, tech support, etc.). Standardize pricing governance across geographies...
Service Cloud, customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools... Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs...
more at Avasant Research is an industry-leading voice and regularly publishes syndicated research reports and market points of view... global publications. Our research is subscribed to and read by thousands of executives across end-user organizations...
support to executives for business development. We'll expect you to lead and deliver telecom infrastructure review/assessment... executives in development of proposals, presentations and other business development activities. You will be responsible for the...
Customer Hands on Workshops. Interact with all roles at customer, including Executives, Architects, technical staff... and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY...
artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view... optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners...
roles. Serve as the voice of the customer to internal teams and act as the primary point of contact for ServiceNow platform... Service Management (ITSM) maturity and effectiveness. Act as liaison between client executives and internal delivery teams...
artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view... optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners...
Description Concentrix is a technology-enabled global business services company specializing in customer engagement... and improving business performance. We partner with ambitious, progressive executives around the world to future-proof...
: Minimum 3 years Concentrix is a technology-enabled global business services company specializing in customer engagement... and improving business performance. We partner with ambitious, progressive executives around the world to future-proof...
products. Act as the voice of the customer in product feedback discussions and share insights that shape our solution... by an experienced team of executives and leaders from fashion, retail, ecommerce, and big data, plus it is backed by top investors...
artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view... optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners...
structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural....Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives...
artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view... optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners...
artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view... optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners...
establishing our footprint within the customers landscape. Be the voice of the customer, engaging and influencing Product... of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering...
activities, collaborating with clients and sales executives & guide opportunities that arise from client interactions... Voice, Mobile Device Management, Active Directory, Azure AD, Directory synchronization services, Modern workplace...
Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem... solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects...