and ongoing VoC data to identify themes, patterns, risks and opportunities Analyse voice of the customer data and feedback... to understand the degree to which customers are satisfied or dissatisfied, analysing and interrogating the data to understand causal...
and ongoing VoC data to identify themes, patterns, risks and opportunities Analyse voice of the customer data and feedback... to understand the degree to which customers are satisfied or dissatisfied, analysing and interrogating the data to understand causal...