Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, email) in both remote and on-site environments. Familiarity with cloud-based contact centre platforms (e.g., AWS Connect, Genesys Cloud...
connectivity and system issues. Experience with IP phone systems, meeting room technologies (Zoom, Polycom, Genesys, Microsoft...
and configuration deployment. Oversee and support our telephony platform Genesys functionality and integration. Implement, monitor... monitoring Desirable: Knowledge of VoIP/telephony systems (e.g. Genesys, Mitel). Experience with PowerShell or Power...