Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
AI, or exposure to Genesys or Salesforce Clear communication, stakeholder management and mentoring capability Tertiary qualification...
. This should be combined with a deep knowledge of the CCaaS and CX Platforms landscape, including Genesys, Nice, AWS Connect, Service... of and insight into the CX industry, particularly CCaaS. · Experience with various CX Platforms such as Genesys, Nice, AWS Connect...
such as Genesys, NICE, AWS Connect, ServiceNow, Salesforce, Cognigy, and Nuance fit together, and how they can enhance...-based relationships with stakeholders at all levels Strong working knowledge of CX platforms (such as Genesys, NICE, AWS...
both telephony, Messaging , Autonomous Agents & WFO/WFM solutions (Amazon Connect, Vonage, Aspect, Genesys, Avaya, Cisco, Verint...