with the following: developing scalable, high-performance cloud contact center solutions including Amazon Connect and Genesys...
, collaboration mindset, and a drive for continuous learning Preferred Experience Experience with Genesys Engage or similar...
while cultivating broad technical knowledge across key platforms and vendors. Primary technology / vendor will be Genesys Cloud, Cisco... segments and their specific audiences. Demonstrated expertise in at least one major Contact Center platform (e.g., Genesys...
CXone (including Nexidia), with openness to Genesys and Google Contact Center platforms, and plays a key role in modernizing...-on experience with NICE CXone (full CX1 suite); Nexidia preferred Experience with Genesys and/or Google Contact Center platforms...
Nine, Genesys, Nice, Avaya, Mitel), both technical and sales related. Demonstrate leadership and management skills...
Nine, Genesys, Nice, Avaya, Mitel), both technical and sales related. Demonstrate leadership and management skills...
growth across TTEC Digital's partner ecosystem which includes Microsoft, AWS, Google, Cisco/Webex, Genesys, NICE, Talkdesk..., AWS, Google, Cisco/Webex, Genesys, NICE, Talkdesk, Zoom, Five9, Salesforce, ServiceNow, Zendesk, Pega...
working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE... center platforms (e.g., Genesys, Amazon Connect, Five9) Preferred Qualifications - AWS experience preferred...
(e.g., NICE, Verint, Genesys, or similar), with a deep understanding of forecasting models, capacity planning techniques...
architect and platform owner for a complex, multi-cluster Cisco Unified Communications, C1CX-managed voice services, and Genesys... within the Genesys Cloud platform. Develop and maintain documentation for system configurations, processes, and procedures...
). Develop and maintain proficiency with the Genesys System. Develop clear, concise and accurate business requirements...
Architect Expert Certifications from CCaaS vendors such as NICE, Nuance, Genesys, or Five9 (optional but valuable...
, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery, and optimization of cloud...
(Avaya, Cisco, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery...