Senior Specialist – Contact Service Operations (Genesys Cloud) page is loaded## Senior Specialist – Contact Service... Operations (Genesys Cloud)remote type: Not applicablelocations: Ciudad de Mexico, Mexicotime type: Full timeposted on: Posted 2...
and optimization of the Genesys and Salesforce platforms. This position will lead a large-scale multichannel contact center (voice... and optimization after the implementation of Genesys tools (routing, IVR, interaction with staff, analysis) and Salesforce (case...
. Conocimiento de: Marcadores automáticos (Genesys, Avaya, NICE, Five9, etc.) Estrategias de contactabilidad y discado. Deseable...