memorable experience. As a Guest Services Agent, you’ll not only be the person they rely on to handle transactions, offer local... in guest / customer service, or an equivalent combination of education and experience Pleasant personality, customer-oriented...
and growth-focused environment for our people. About this team Our focus is on building guest loyalty through driving... retention, frequency and brand love with various guest segments. The team is always identifying opportunities for enhancing...
: Assist Guest Service Officer to handle guests’ complaints and inquiries in a courteous and efficient manner, following... to all arriving and departing guests at the reception desk by providing services including registration, cashiering and other guest...
and efficient way Provide quality service and handle guests’ enquiries & complaints Achieve the high level of guest’s satisfaction... with courteous and friendly manner Ensure the cross-departmental communication in order to handle both guest and operational issues...
: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key Process all check... these in the computer correctly Answer, record, and process all guest calls, messages, requests, questions, or concerns...
: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key Process all check... these in the computer correctly Answer, record, and process all guest calls, messages, requests, questions, or concerns...
Hotel Manage the daily operation of the Front Office Department and maintain the high standard of services Resolve guest... complaints and follow up on guest requests promptly according to the established standards Handle emergencies and complaints...
, including guest relations and professional driving services. The ideal candidate should possess a degree or diploma... with relevant experience, good English and Chinese skills, and a valid HK driving license. This role requires shift duties...
diploma/Associate degree graduate, preferably in hospitality management Minimum 3 years of guest relations working experience...: Assist Guest Relations Officer to handle guests’ complaints and inquiries in a courteous and efficient manner, follow through...
to all guest queries and requests promptly. 及時處理客人所有詢問和要求。 Job Requirements 工作要求: 1 year experience in guest / customer... bustling attractions in the city. The hotel features 366 contemporary guest rooms and suites, which are being opened...
Responsibilities: Provide effective courteous services at the Front Office and resolve any guest dissatisfaction...: 1-year Front Office/Customer services working experience preferred Certificate or above in Hospitality Management...
duties Good command of spoken English and Mandarin Candidate with less experience will be considered as Guest Relations... and cleanliness of the lounge to guarantee guest satisfaction Ensure efficient refill and stock level of Food & Beverage items...
and spoken in English and Chinese. Candidates with more experience will be considered for the Assistant Guest Services... experience preferably in Front Office Proficient in Opera system, Microsoft Office applications and Chinese word processing...
Requirements: 3-5 years’ experience in front office / guest services or related discipline including supervisory experience... manner and demonstrate problem-solving skills Candidates with less experience will be considered as Guest Services...
Minimum 5 years hotel operations experience with at least 2 years in supervisory level in Front Desk or Guest Services areas... of the Department heads To provide and ensure efficient and quality front line guest services at all time To maintain...
and spoken in English and Chinese. Candidates with more experience will be considered for the Assistant Guest Services... experience preferably in Front Office Proficient in Opera system, Microsoft Office applications and Chinese word processing...
Qualifications Degree or diploma holder in Hospitality Management or related disciplines Minimum 3 years guest service experience....com.hk Responsibilities Represent the management in handling all guest enquiries, dealing with VIP guests, ensuring...
as assigned by Client. Requirements: At least 3 years working experience in Guest Services Officer or Receptionist Excellent... and collaborate with colleagues. Prior experience in a similar role is preferred. Place of work and Working time: Tsim Sha Tsui...
an equitable, inclusive and growth-focused environment for our people. About this team Our focus is on building guest loyalty... through driving retention, frequency and brand love with various guest segments. The team is always identifying opportunities...
處理客人所有詢問和要求。 Job Requirements 工作要求: 1 year experience in guest / customer service, or an equivalent working experience. 具有1年客務款接服務之工作經驗,或與...At the moment, we are looking for a Guest Services Agent – Guest Service Centre to join our professional team at The...