guest interactions, and ensure daily operations run smoothly. The ideal candidate boasts over 2 years of supervisory... experience in restaurants or hotels, possesses strong leadership and people management skills, and is fluent in English...
with hotel experience. Strong leadership and business acumen are essential. Excellent communication skills in English and Chinese... are required, and proficiency in Microsoft Office is a plus. This role is pivotal in enhancing guest experiences and maintaining market leadership...
A leading hospitality company in Hong Kong is seeking a Guest Services Agent to create exceptional experiences... for guests. The role involves managing front office operations, ensuring prompt service, and developing strong guest...
Department. This vital role involves managing guest requests, maintaining room status records, and overseeing key control. The... ideal candidate should have at least one year of experience in a similar role and hold a certificate in Hospitality...
prompt, professional attention and personal recognition. -Supervises and direct Reception and Guest Services personnel... -Responds to guest needs and resolves related problems -Ensure VIPs and priority club guests receive special attention -Reports...
to drive for maximizing the long-term financial growth of The Langham, Hong Kong by delivering high standards in guest... experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. Timeless European...
check list. Constantly aware of the room situation and strive to obtain maximum occupancy. Attend to guest’s complaints... that the guest account is properly settled according to hostel credit policy with all pending charges posted to guest account...
is required; Fresh graduate will also be considered Candidate with more experience will be considered as Senior Guest Service Agent. 5... days week; 9.6 working hrs per day and 48 hrs per week Remuneration will commensurate with qualifications and experience...
. We are looking for a motivated Guest Relations Officer 19K-23K Job Responsibilities: Manage reservations and arrange tables Greet and show... years’ experience in fine dining restaurant is an advantage Good time management skill and willingness to work flexible...
Responsibilities: Provide effective courteous services at the Front Office and resolve any guest dissatisfaction...: 1-year Front Office/Customer services working experience preferred Certificate or above in Hospitality Management...
of our guests prior to arrival to ensure guest’s recognition Foster long-term relationship with VIPs, with the aim of building... relevant experience in a sizeable luxury hotel, including internships Passionate about a level of service that is personalized...
and Mandarin More experience will be considered as Senior Guest Services Officer Fresh graduates will also be considered... check-in/out services, handle guest enquiries and complaints with a professional manner Maintain high standard of services...
Requirements 3-5 years’ experience in front office / guest services or related discipline including supervisory experience... manner and demonstrate problem-solving skills Candidates with less experience will be considered as Guest Services...
service team. This role requires at least 2 years of supervisory experience in quality restaurants or hotels, alongside... a strong focus on guest satisfaction. Candidates should be fluent in both English and Chinese. Join us to ensure exceptional service...
high level of guest satisfaction by anticipating guests’ needs and providing prompt response Handle guests’ complaints... or related disciplines is preferred Minimum 1 year experience in hotel industry or customer services experience Passionate...
receive prompt, professional attention and personal recognition. -Supervises and direct Reception and Guest Services personnel... -Responds to guest needs and resolves related problems -Ensure VIPs and priority club guests receive special attention -Reports...
Job Responsibilities: Handle guest check-in/ check-out Provide various information to the guests regarding hotel... of experience in the field is preferred, with less experience will also be considered Pleasant personality, customer-oriented...
any other duties assigned. Candidate with less experience will be considered as Guest Relations Officer. Requirements: Tertiary... education in Hospitality Management or related disciplines Minimum 2 years work experience in Hotel / Customer Service Able...
operation of the Front Office Department and maintain the high standard of services Resolve guest complaints and follow up... on guest requests promptly according to the established standards Handle emergencies and complaints in accordance with hotel...
procedures What we need from you A minimum of 1yearof experience in a hotel front office or guest services is preferrable...Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Agent at Kimpton...