. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every... with a smile, offer assistance with coats, bags, etc., and introduce yourself. Follow-up on any guest questions or queries...
experience by using the guests’ names where known. Acknowledge each special occasion where known. Pass on the relevant guest... and dates for example birthdays, wedding anniversaries, etc. Notify all Guest comments to the Manager and Assistant Manager...
. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every... with a smile, offer assistance with coats, bags, etc., and introduce yourself. Follow-up on any guest questions or queries...
. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every.... In consultation with the Manager, agree and implement actions to make improvements to customer service. Complete the checklist...
Guest experience. A Host/Hostess will also be required to have extensive knowledge of menu offerings. Specifically.... Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience. Bid “farewell...
. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every.... In consultation with the Manager, agree and implement actions to make improvements to customer service. Complete the checklist...
Guest Experience: Maintain a current and thorough knowledge of all housekeeping systems Prioritise arrival rooms... calls Guest Experience: Ensure you have complete knowledge of room types, layouts and facilities Perform room...
for the daily operations of the outlet and oversee all issues pertaining to guest's dining experience. Able to anticipate... guest's needs and respond to their requests smoothly and efficiently. In-charge of training and motivating staff to ensure...
Management ⦁ Supervise and coordinate daily housekeeping activities for guest rooms, public areas, the meeting room, guest... and manage inventory of cleaning supplies, guest amenities, and linens, utilizing RFID Linen Robot and RFID Counting Box systems...
to turn numbers into strategy. As Revenue Manager, you'll help shape the commercial heartbeat of a vibrant dual-brand cluster... - partnering closely with the Executive Assistant Manager / Director of Revenue Management to unlock every opportunity across Rooms...
and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations... it. Up keeps and clears tables between courses throughout the dining experience. Picks up check before guest leaves...
stations of the restaurant. Personalize each guest experience by using the guests names where known. Acknowledge each special... for example birthdays, wedding anniversaries, etc. Relay all Guest comments to the Manager and Assistant Manager. Carry out...
grooming and attire standard. Meet with Captains, or Manager to review daily specials and out of stock items. Ensure... check and cleaning of work areas ensuring compliance with standards of cleanliness and order. Report any defects to Manager...
of all operating equipment. Assume at all times a pleasing and helpful attitude towards each Guest. Handle politely and channel... excellent customer service is provided every time. Support Assistant Manager and Department in achieving all goals and Key...
, positive, and guest-focused attitude at all times. Professionally manage incoming telephone calls, relay messages accurately..., and handle guest reservations efficiently. Coordinate guest seating to ensure an even and optimal distribution across restaurant...
. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every... and investigate spoilage and recommend appropriate actions to reduce. Co-ordinate with the Director of F&B/ F&B Manager...
, setup, care, and reset of all session spaces, ensuring every experience is delivered in a calm, safe, and highly considered... environment. Working closely with facilitators, the Venue Supervisor, and the Venue Manager, the Venue Assistant supports a wide...
. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every.... He/ she checks guests in and out, resolving guest challenges throughout their stay in our hotel during the assigned shift...
. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every... of his immediate superior. Perform any other reasonable duties and projects as assigned. Solve guest IT questions with minimum risk...
to the Venue Manager during shifts. The Venue Supervisor is responsible for supervising the guest journey in real time... concerns to the Venue Manager Ensure booking, payment, and check-in processes are followed correctly on shift Guest...