; Handle guest complaints relating to service standards and evaluate proactive action for service improvement; To maintain... will be considered as Senior Guest Services Manager...
and exceed guest expectations. Drive continuous improvement by introducing innovative ideas and recommending service... As an Assistant Manager - Red Sugar, you will be focusing on delivering exceptional dining experiences by ensuring timely, courteous...
Office What you will do: Act as Duty Manager to effectively manage and respond to emergency situations and resolve guest... complaints and concerns Deliver seamless VIP service to ensure exceptional guest experience Drive guest satisfaction, World...
and staff Strive to continually improve guest and employee satisfaction Ensure service standards are met and in compliance...Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor...
Department : Food & Beverage Reports to : Head of Food & Beverage Operations Role Introduction The Manager... service operations, ensuring world-class standards are achieved and maintained. Work closely with the Head of F&B Operations...
Responsibilities Represent the management in handling all guest inquiries, dealing with VIP guests, ensuring service... and the guest service counter Requirements Diploma or above in Hotel / Hospitality Management or a related discipline...
Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor... an Assistant Housekeeping Manager. Job Summary Assist in managing housekeeping functions and staff on a daily basis to ensure...
discipline 5 years of guest relations experience; preferably in a managerial or supervisory position Pleasant, service-oriented... would be considered as Assistant Loyalty Manager...
to Assistant Front Office Manager, the Duty Manager ensures that employees provide excellent customer service at all times Conduct... daily hotel inspection rounds; check working condition of hotel equipment, work areas and guest areas and report...
service and fostering a vibrant guest experience. Key responsibilities include team leadership, event planning... and rhythms. Role Description This is a full-time, on-site role based in Hong Kong SAR for an Assistant Manager at Cassio...
and residents. We are looking for talent for the position of Duty Manager in our Resident Relations team. Key Responsibilities... Reports and communications with the Head of Resident Relations on all pertinent matters affecting guest experience Reacts...
and hidden gems. As part of their expansion, they are seeking a Travel Planning Manager to lead their Small Group Departures... division. Description Trip Management: Oversee fixed departures to achieve revenue and service targets, including ground...
an equitable, inclusive and growth-focused environment for our people. About this team The Copy Manager, Asia Pacific plays... expression. The Copy Manager helps translate strategic ideas into narratives that resonate across APAC markets...
is here to generate continued improvement, productivity savings, and consistent guest experience as business operations have changed... and increased in complexity. A day in the life The Manager of Retail Experience is responsible for strategic direction, design...
Response to guest comments and complaints relating to service standards Be aware of the room situation constantly Handle... in town’s most popular dining, shopping and entertainment district with 318 guest rooms. We invite experienced candidate...
Manager to oversee the day-to-day operations of the outlet to achieve customer service and financial goals. Deliver...Assistant Restaurant Manager (Chinese Cuisine) Location: Lantau Island, Hong Kong • Business: Hong Kong Disneyland...
Information Technology Manager, you will be responsible for deskside support, system maintenance and upgrade, trouble-shooting... and special projects. Key Responsibilities Assist I.T. Manager in maintaining Hotel computer systems, hardware, software...
Office Department Maintain service standard and achieve maximum guest satisfaction Handle guest enquiries and emergency...Ramada Hong Kong Grand View is providing 317 guest rooms which located on No. 88 Chun Yeung Street, North Point...
Can you foster relationships and use people’s stories to drive a truly incredible customer service experience... emails Perform up-selling skills and courtesy over the phone Provide accurate hotel information to guest while handling the...
to emergency situations and resolve guest complaints and concerns Deliver seamless VIP service to ensure exceptional guest... environment We care for you so you can be your best What you will do: Act as Duty Manager to effectively manage and respond...