, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating... availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled...
and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service.... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback...
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming... availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management...
alike. The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton... an 'esprit de corps' amongst team members. What will I be doing? As the General Manager, you will be responsible...
complaints promptly and efficiently, takingthe necessary action, and informing the Guest Relations Manager for follow up... absence of the Director of Operations or General Manager orFront Office Manager. 在营运总监,总经...
, and informingthe Guest Relations Manager to follow-up, where appropriate. Follow-upwith guests to ensure satisfaction with problem... practices. Takeresponsibility of the hotel as the Duty Manager in the absence of the AssistantFront Office / Front Office...
while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales... standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear...
guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty.... Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process...
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold... guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts...
that guest service, operational needs and financial objectives are met. Ensures employees understand expectations... service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement...
while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales... standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear...
guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty.... Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process...
consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts... on market conditions and location needs. Gains understanding of the location's primary target customer and service...
Guest Service Manager is responsible for receiving and escorting all VIP's and ensuring that they feel comfortable... and welcome on arrival; To handle the special case; Ensure and oversee that the Guest Relations Officer and Lobby Ambassador's shift...
to make sure problems are resolved satisfactorily 礼貌且高效地处理所有内部及外部客人的投诉及要求并跟进，确保问题的圆满解决 Maintainspositive guest and colleague... and professional service at all times 始终确保员工提供礼貌及专业的服务 Ensures thatall Front Office employees deliver the brand promise and provide...
guest service officers. 负责提供优质对客服务。 Responsible for providing high-quality customer service. 充分理解“宾客服务”理念...及宾客服务部的工作 Fully understand the “Guest Service” concept and how Guest Service plays their part....
培训 提供工作餐 可住宿 职位描述 In charge of Front Office operation by shift, including guest complaints handling 负责前厅部的值班工作，包括... and enhance the Guest Relation process and the guest experience. 确保优质的宾客关系及宾客的入住的体验 Establish a positive relationship...
6千-8千 上海-浦东新区 | 2年以上 | 大专 投递简历 收藏 微信 这个职位不错扫给好友看看 举报 职位福利 五险一金 技能培训 带薪年假 岗位晋升 管理规范 人性化管理 节日礼物 包吃包住 带薪病假 计件多得 职位描述 岗位职责： 1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。 2.大堂副理在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。 3.要负责处理宾客的问...
软件维护，报告生成和分析。 ·Be personally and frequently verify that guest'scheck-in / out are receiving the best possible service. 经常... service quality. Analyze response time to guest's requests for items and maintenance requests and highlight any issuesto the...
-event service. We are looking for someone who: Has a passion for Sales and Marketing Strong team player Guest...