Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process... and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate...
to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional... to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak...
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process... and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate...
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning... area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests...
Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality... and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety...
Mandarin Oriental Pudong, Shanghai is looking for a In Room Dining order taker to join our Food &Beverage Service team... properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury...
to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional... to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak...
and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service.... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback...
Set up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest.... Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists...
guest service and drive the profitability of the hotel for the owner. The overall scope of a Hotel Training Coordinator...: China - Shanghai (Lujiazui, Pudong) Description MAIN RESPONSIBILITIES ● Support the Training Manager in establishing...
Employment Type: Permanent - Full Time Location: China - Shanghai (Lujiazui, Pudong) Reporting To: Guest Relation Manager...Lady in Red 红衣女郎 Application Deadline: 31 December 2025 Department: Rooms Division, Front Office & Guest Services...
to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying... guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation...
situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee... accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform...
performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates... to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts...
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning... area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests...
and author service. Responsibilities: Project management of live collections Support Commissioning Editor/Guest Editor... and Authors with queries Engagement with the Marketing department Contact point for Guest Editor throughout the collection...
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming... availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management...
. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special..., injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal...
highest level, delivering a prompt and courteous service at all times. The Security Officer assists the Security Manager... properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury...
Mandarin Oriental Pudong, Shanghai is looking for a Restaurant Supervisor to join our Food &Beverage Service team... properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury...