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Keywords: Head of Service Management, Location: Kuala Lumpur

Page: 5

Head of Credit Control & Accounts Receivables

optimization, SLA management, and driving collection performance across a diverse regional portfolio. We're... looking for someone who is curious, focused on customer service and process improvement, and can handle a fast-paced environment...

Company: Flight Centre
Location: Kuala Lumpur
Posted Date: 05 Dec 2025

Head of Finance

service delivery. The ideal candidate will drive process transformation, establish robust service level agreements (SLAs..., implement and optimize workflows. Policies and procedures for global service delivery. Ensure adherence to SLAs, regulatory...

Location: Kuala Lumpur
Posted Date: 02 Dec 2025

Head of Operations - Oil & Gas

, Fabrication & Erection, and Rental Management. Leopad Group is committed to delivering high-quality solutions to meet varied... progress is as per schedule by visiting sites. 7. Recommend solutions to enhance efficiency and service level of the branch...

Location: Kuala Lumpur
Posted Date: 29 Nov 2025

Head of Finance

service delivery. The ideal candidate will drive process transformation, establish robust service level agreements (SLAs..., implement and optimize workflows. Policies and procedures for global service delivery. Ensure adherence to SLAs, regulatory...

Location: Kuala Lumpur
Posted Date: 27 Nov 2025

Head of HR

proactively, especially in high-turnover areas like sales and service. 4. Performance Management Design and implement.... Learning & Development Identify training needs across sales, service, and management teams. Implement leadership...

Posted Date: 26 Nov 2025

Head of Finance

service delivery. The ideal candidate will drive process transformation, establish robust service level agreements (SLAs..., implement and optimize workflows. Policies and procedures for global service delivery. Ensure adherence to SLAs, regulatory...

Location: Kuala Lumpur
Posted Date: 20 Nov 2025

head of cargo

Job Description ABOUT US At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making... for growth. Client Relationship Management: Build and maintain strong relationships with key clients, freight forwarders...

Company: AirAsia
Location: Kuala Lumpur
Posted Date: 15 Nov 2025

Head of Support-Partnership & PRS Department

The incumbent will d rive strategic leadership and operational excellence in PRS support, ensuring seamless service... management on partnership support activities and outcomes. Required Qualifications: Bachelor's degree in finance, business...

Location: Kuala Lumpur
Posted Date: 08 Nov 2025

Head of Support-Partnership & PRS Department

The incumbent will drive strategic leadership and operational excellence in PRS support, ensuring seamless service... updates and insights to senior management on partnership support activities and outcomes. Required Qualifications...

Company: Manulife
Location: Kuala Lumpur
Posted Date: 07 Nov 2025

Agency Development Head, JB2 & JB3

Manages the Customer Service Index program to ensure results are reported to senior management. To take charge of JB2 & JB3... to achieve and sustain profitable growth (i.e. writing new business, retaining existing accounts, providing quality service...

Company: Zurich
Location: Kuala Lumpur
Posted Date: 06 Nov 2025

Head of HR Portfolio & Technology

in HR service delivery. Responsibilities: HR Strategic Planning Support the development and implementation of HR... strategies, programs, and initiatives that enhance the overall employee experience and improving service qualities, including...

Company: BASF
Location: Kuala Lumpur
Posted Date: 11 Oct 2025

CB & IB Ops - Head, Trade Finance & Lending Operations – Vice President

that key process and risk indicators, controls, service level agreements and vendor management are adhered to and evidenced... for oversight and management of Trade Finance operations and Lending operations team and has an expert or deep understanding of the...

Company: Deutsche Bank
Location: Kuala Lumpur
Posted Date: 09 Oct 2025

Assistant Vice President, Contribution Management

collaboration to strengthen workflows and ensure high-quality service delivery for member-related activities. Support the management... benefits. Collaborate with the Vice President and Head of Department to implement departmental objectives that align...

Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Specialist, Orchestration Client Management

with country Client Management, other stakeholders and the value chain to deliver excellent client service, getting clients to the... closely with country Client Management, other stakeholders and the value chain to deliver excellent client service, getting...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Associate, Client Management-FI, CMt

Management destination model and DOIs Business Deliver excellent service and advice to our Corporate & Investment Banking ('CIB... delegated by Line Manager and Country Client Management Head Demonstrate strong knowledge of client needs for the assigned...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Asset Management - Group Compliance - Assistant Compliance Manager

, and compliance governance are adhered to. In this function, the compliance officer's role is to report to the Head of Compliance... as well as BNPP AM and BNPP Group policies and procedures so as to mitigate risks. Work closely with the local Head...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Manager - Channel Management

roadmap of the overall bank vision. To manage the business development/analysis and service enhancement and project assigned... digital features, services, and customer experience Coordinate change management initiatives related to the product...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Vendor Management Analyst

Job Description This role reports directly to the APAC Head of Vendor Management. The role will work closely with the... management best practices which will include the most effective use of Service Level Agreements (SLAs), Developing Key...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior Executive, System Change Control Management

and monitor the key performance indicator to track effectiveness of change management process. Highlight to Unit Head to authorize... in IT change management, service management, or a related field, particularly in the MNC or financial institution sector...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Asset Management - Group Compliance - Assistant Compliance Manager

, and compliance governance are adhered to. In this function, the compliance officer's role is to report to the Head of Compliance... as well as BNPP AM and BNPP Group policies and procedures so as to mitigate risks. Work closely with the local Head...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025