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Keywords: Head of Voice of the Customer, Location: London

Page: 2

Head of Infrastructure Services

technology function. The Role We're looking for a proactive leader to head up our Infrastructure Engineering team..., working a minimum of two days a week in the office and three days a week from home. About Us As a customer-centric...

Company: Transact
Location: London
Posted Date: 23 Nov 2025

Head of Platform Marketing

–backed global partner. Scope of Role Reporting to our CMO, The Head of Platform Marketing will lead the strategic... observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability...

Company: ITRS Group
Location: London
Posted Date: 21 Nov 2025

Head of Project Management – PMO. SME Tier 1 Microsoft IT MSP. – 19872

through strong operational effectiveness and rigour. The Role at a Glance: Head of Project Management (Core Projects... is on delivering exceptional customer services to the professional and financial services sector, including leading private equity...

Location: London
Posted Date: 20 Nov 2025

Head of Project Management – PMO. SME Tier 1 Microsoft IT MSP. – 19885

outcomes through strong operational effectiveness and rigour. The Role at a Glance: Head of Project Management (Core... to delivering exceptional customer service within the professional and financial services sector, including leading private equity...

Location: London
Posted Date: 20 Nov 2025

Head of Client Success

Job Description Head of Client Success Location: Hybrid — London HQ (Fleet Street) + Remote Department: Customer..., building, and leading in a pioneering environment. 🚀 The Opportunity We are seeking a Head of Client Success to lead...

Company: Kamma
Posted Date: 20 Nov 2025
Salary: £60000 - 70000 per year

Head of Product Marketing

prioritisation, ensuring market demand and customer voice are embedded in development decisions. Conduct qualitative... and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We’re...

Company: Teya
Location: London
Posted Date: 20 Nov 2025

Head of Product Marketing & GTM

, and launches its products, ensuring the voice of the customer is central to every decision. You will oversee the full product... us deliver this mission! The role We're hiring a Head of Product Marketing & GTM to lead how Numan defines, positions...

Company: Numan
Location: London
Posted Date: 14 Nov 2025

Head of Marketing

) Duration: 12 months contract initially (Mat Cover role) Role Summary: The Head of Marketing (Enterprise Segment Leader..., and strengthen customer engagement. Core Responsibilities: Serve as the strategic business partner and single point of contact...

Company: Darwin Rhodes
Location: London
Posted Date: 02 Nov 2025

Head of ETF Distribution

Distribution team as Head of ETF Distribution. This is a high-impact leadership role where you'll lead the global distribution... sales teams. What you'll be doing: Working in partnership with the Global Head of ETFs and Index and other senior...

Company: Legal & General
Location: London
Posted Date: 24 Oct 2025

Head of Platform Marketing

of a private equity-backed global partner. Scope of Role Reporting to our CMO, The Head of Platform Marketing will lead the... automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the...

Company: ITRS Group
Location: London
Posted Date: 23 Oct 2025

Head of AI Operations

. We're looking for a Head of AI Operations to lead the rollout and scaling of AI across the entire Moonpig Group, ensuring...We're the Moonpig Group - home to Moonpig, Greetz, Red Letter Days and Buyagift - and we're on a mission to make people...

Company: Moonpig
Location: London
Posted Date: 19 Oct 2025

Global Head of Employee Experience London, United Kingdom

Role: As the Global Head of Employee Experience you will be a visionary and strategic leader responsible for shaping..., you will be accountable for advancing and executing against the P&C OKRs and project roadmap for FY26. You will be a key voice in strategic...

Company: Sitecore
Location: London
Posted Date: 12 Oct 2025

Head of Vitality Programme Partnerships Operations

in both the Member experience and Customer Service performance levels Ensuring all Vitality Partners brands are reflected...About The Role Team – Vitality Programme Working Pattern - Hybrid – 2 days per week in the Vitality London Office...

Company: Vitality
Location: London
Posted Date: 17 Dec 2025

Head of FP&A

entries. Drive insights into customer profitability, contract performance, and margin improvement. Act as the finance voice... partnering with C-Suite leadership? As the successful candidate you will have fantastic stakeholder management skills, be able...

Company: Robert Half
Location: London
Posted Date: 31 Oct 2025
Salary: £120000 - 130000 per year

Customer Success Account Manager, Disclosure Services

and disclosure Act as a conduit of the voice of the customer internally, escalating issues and collaborating with other teams... and track customer interactions and progress, providing regular updates to the Regional Head of Disclosure Program Support...

Company: CDP Global
Location: London
Posted Date: 29 Nov 2025
Salary: £32157 - 40197 per year

Customer Success Manager - Implementation (Talent Pool)

Department: Customer Success Track: Individual Contributor Reports to: Head of Customer Success Direct Reports: N... and over 70% organic revenue growth in the past year. Who You Are We are looking for a Customer Success Manager who focuses...

Company: Avvoka
Location: London
Posted Date: 06 Nov 2025

Customer Success Manager

(hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer...-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS...

Company: ITRS Group
Location: London
Posted Date: 02 Oct 2025

General Manager

. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided... flagship store, setting the standard for operational excellence, exceptional customer experience, and commercial performance...

Location: London
Posted Date: 13 Dec 2025

Operations Executive

with franchise operators to improve results and elevate the guest experience. Guest Experience Manage and respond to customer... voice of the guest, ensuring insights inform operational planning and operational improvements. About You Essential...

Company: Berkeley Scott
Location: London
Posted Date: 17 Dec 2025
Salary: £52000 per year

Account Manager - London

, and strengthen customer relationships. Acting as both the voice of Aircall for the customer and the voice of the customer... customers achieve adoption milestones and measurable outcomes. Champion the Customer Voice: Surface insights, pain points...

Company: Aircall
Location: London
Posted Date: 17 Dec 2025