Overview: The Help Desk Specialist provides front-line technical support to end users across a range of IT systems...) years of experience in IT support, help desk operations, or a related technical field. Experience providing user support...
planned or unplanned outages or maintenance events Support data collection and reporting for help desk metrics, trend... toner cartridges and fuse kits Create, update, document, and track service tickets in the designated help desk management...
taken to resolve them. Provide first response help desk support to all customers and users. Provide assistance...: Maintain a working knowledge of Help Desk and IT Operations procedures. Log all incoming problems and requests and actions...
as needed Obtain full knowledge of all Help Desk functions to lend support when/where needed Establish and develop open communication... us as a company as we continue to raise the bar. Job Summary Supervise the AP Help Desk team and ensure members are meeting the...
operational support and issue resolution. This role ensures timely triage, tracking, and closure of Help Desk requests...’ experience with Help Desk operations and ticketing systems (ServiceNow preferred) Strong verbal and written communication skills...
Job Description: Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build... national security and provide services to our nation. SecuriGence is seeking a VIP Help Desk Analyst to help contribute...
Help Desk Representative The Opportunity: Provides in-depth support and leads problem solving and implementation... support Experience in resolving Tier 1 and Tier 2 support tickets, assisting with enterprise device provisioning...
OVERVIEW: The IT Help Desk Technician effectively and efficiently provides Tier I & Tier II support by assisting... and configuring hardware and software as well as monitoring security logs and reporting suspicious activity to the IT Help Desk...
is seeking a Help Desk Lead to support mission requirements for a structured approach to further develop, integrate, and sustain.... Submit the Help Desk Performance & Support Metrics Report, detailing ticket resolution rates, user support trends, and SLA...
Overview: BlueWater Federal is looking for a Tier 1 Help Desk Specialist to support the BCITS III program at Arnold... AFB. Responsibilities: Implement a broad set of technologies. Handle phone and email support requests as an advocate...
Technology Services Help Desk Technician applies understanding and knowledge of information systems products and services... techs or other support teams This position requires the tracking of time and is eligible for overtime hours worked...
as needed Obtain full knowledge of all Help Desk functions to lend support when/where needed Establish and develop open communication... us as a company as we continue to raise the bar. Job Summary Supervise the AP Help Desk team and ensure members are meeting the...
is seeking a Help Desk Lead to support mission requirements for a structured approach to further develop, integrate, and sustain.... Submit the Help Desk Performance & Support Metrics Report, detailing ticket resolution rates, user support trends, and SLA...
: We are seeking a motivated, customer-focused Junior Help Desk Technician to support end users across PCs and Apple iOS devices... and onsite support. The role includes local daily travel to job sites and requires a reliable personal vehicle. Duties...
: We are seeking a motivated, customer-focused Junior Help Desk Technician to support end users across PCs and Apple iOS devices... and onsite support. The role includes local daily travel to job sites and requires a reliable personal vehicle. Duties...
certifications (CompTIA A+, Microsoft Fundamentals) preferred 1+ year of experience in a Help Desk, Service Desk, or IT Support...Help Desk Technician (On-Site) Location: On-site Job Type: Full-Time Schedule: Tuesday - Saturday Pay: $18-$25...
Proficient (4-6 Years) No Skills Others Prior Help Desk experience Novice (1-3 Years) No Education Others Associate's Degree... Technology. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field...
Help Desk Technician, you will be the first point of contact for our employees seeking technical assistance... in a professional setting. Key Responsibilities: Ticket System Management: Monitor and manage the help desk ticketing system...
Job Description: Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build... national security and provide services to our nation. SecuriGence is seeking a VIP Help Desk Analyst to help contribute...
.m. Summary The Help Desk Analyst II delivers innovative, world-class, front-line customer support to a large... Support Services; working title: Help Desk Analyst II Job Duties Responds to technical requests by way of automatic call...