Job Title: Helpdesk/Customer Support Entry Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months... in a timely fashion. Please view the roles and responsibilities below: Customer Support Entry Roles and Responsibilities: Answer...
Job Description: Short Description: The Customer Support Entry level is a first level representative to the Client... in a timely fashion. Please view the roles and responsibilities below: Customer Support Entry Roles and Responsibilities...
position of Web Helpdesk and Customer Support. The Web Helpdesk and Customer Support employee will provide technical support... proprietary. The Web Helpdesk and Customer Support (Level 1) professional must have hands-on website technology skills...
Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration, and Infrastructure Management. The ideal... and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management...
Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration, and Infrastructure Management. The ideal... and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management...
ticketing system (e.g., ServiceNow and JIRA) Perform helpdesk support for desktop computing environments, including PCs.... Maintain system documentation and SOPs for IT-related and helpdesk support activities. Produce reports on system security...