. Proactively contribute to the Helpdesk team and the achievement of its goals. Required Skills & Experience: Expert understanding...
, helpdesk, or NOC Experience with databases (SQL) is preferred Knowledge of system security (e.g., intrusion detection systems...
"Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high...
"Key Responsibilities Training Delivery Conduct new-hire training for L1 Helpdesk support associates. Deliver.... Required Skills & Qualifications Bachelor's degree or equivalent (preferred). 1-3 years of experience as an L1 Helpdesk Trainer...
"Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high...
"Key Responsibilities Training Delivery Conduct new-hire training for L1 Helpdesk support associates. Deliver.... Required Skills & Qualifications Bachelor’s degree or equivalent (preferred). 1–3 years of experience as an L1 Helpdesk Trainer...
Management and troubleshooting Logging all calls and jobs via the helpdesk system Providing a high level of Customer Service...
the reconciliation process. Finalizes the internal forms and paperwork for issues to the helpdesk and the tracks status...
Knowledge/exposure on ticketing tools like Service Now, Remedy, Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net...
. Job Description Manage and resolve helpdesk tickets concerning lender product and support Regularly conduct spot checks and update product...
. Job Description Manage and resolve helpdesk tickets concerning lender product and support Regularly conduct spot checks and update product...
Requirements: Must have a Helpdesk-type background (hardware and software troubleshooting experience) Familiar with operating...
Requirements: Must have a Helpdesk-type background (hardware and software troubleshooting experience) Familiar with operating...
that will improve the team’s performance. Proactively contribute to the Helpdesk team and the achievement of its goals...
Requirements: Must have a Helpdesk-type background (hardware and software troubleshooting experience) Familiar with operating...
Requirements: Must have a Helpdesk-type background (hardware and software troubleshooting experience) Familiar with operating...
helpdesk service, stable networks and reliable IT systems. As a Helpdesk Engineer, you will be responsible for implementing...
Helpdesk, Quality Analyst, RTA, RA/ Team Leader IT fresh graduates are also welcome to apply Other Position Requirements...
to employees, customers, partners and communities globally. About The Opportunity The IT Service Desk Analyst is responsible... of customer service, professionalism, and technical expertise. The Analyst serves as a key point of contact for end users...
Representative/IT Helpdesk/Quality Analyst/Team Leader/RTA/RA...